Compassionate Emergency Medical Technician skilled in basic life support and patient evaluations. Committed to delivering high-quality pre-hospital care and operational efficiency in emergency situations.
Work History
Emergency Medical Technician
Groton Fire Department | 08.2026 - Current
Assisted in patient assessment and emergency care procedures.
Administered first aid and basic life support techniques as needed.
Collaborated with team members to provide effective pre-hospital care.
Conducted equipment checks to ensure readiness for emergency response.
Maintained accurate documentation of patient information and care provided.
Receptionist
4 Months
Ruff House | 04.2026 - Current
Managed front desk operations, ensuring a welcoming environment for clients and visitors.
Answered incoming calls and directed inquiries to appropriate personnel efficiently.
Scheduled appointments and maintained calendar for office staff, optimizing daily workflow.
Assisted in managing office supplies inventory, contributing to smooth operational flow.
Provided exceptional customer service, addressing client concerns with professionalism and care.
Manager
2 Years 4 Months
Country Canine Retreat | 02.2023 - 06.2025
Implemented process improvements that increased operational efficiency and enhanced guest experiences.
Managed scheduling and resource allocation to meet fluctuating demand for services effectively.
Oversaw daily operations to ensure optimal facility management and high-quality service delivery.
Developed training programs for staff to enhance skills in animal care and customer service.
Fostered relationships with clients, addressing concerns promptly to maintain high satisfaction levels.
Education
2026-134 - EMT
A.D Quality EMS Training | Leominster, MA
High School Diploma
Groton Dunstable Regional High School | Groton, MA | 06-2022