Summary
Overview
Work History
Education
Skills
Timeline
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Alexandria Guerrieri

Tallahassee,FL

Summary

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.

Overview

7
7
years of professional experience

Work History

Pool Service Assistant

Blue Lagoon Pools
06.2017 - Current
  • Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae
  • Adjusted water levels following evaporation, winds and thunderstorms
  • Maintained safe pool water quality levels using different chemicals including chlorine, shock, algaecide and calcium chloride
  • Assisted with cleaning and maintaining 50+ residential pools and commercial pools during summer break
  • Communicated with customers via phone and email to schedule appointment times and respond to inquiries
  • Handled account payments and provided information regarding outstanding balances.

Server/Restaurant Hostess

Duffy's Sports Grill
07.2023 - 08.2024
  • Exhibited exemplary multitasking capabilities by effectively managing multiple tables at once, ensuring impeccable service delivery throughout.
  • Ensured efficient delivery of food and beverages with diligent focus on customer needs.
  • Utilized POS system for efficient management of orders, bills, and complimentary items.
  • Contributed to a highly productive team atmosphere, working together with colleagues to enhance workflow efficiency and deliver top-notch guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Server/ Hostess

Flanigan’s Seafood Bar and Grill
07.2021 - 11.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Cultivated warm relationships with regular customers
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Bussed and reset tables to keep dining room and work areas clean
  • Checked identification for minimum age for sale of alcoholic beverages
  • Increased sales significantly by up selling higher-end products to customers
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Court Monitor/ Party Host/ Concessions

Urban Air
10.2020 - 07.2021
  • Established welcoming atmosphere by greeting each guest warmly
  • Maintained energy and enthusiasm in fast-paced environment
  • Provided clear instruction to activity and program participants to deliver fun and safety
  • Monitored play times and elapsed time, stopping clocks to meet regulatory requirements
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele
  • Prepared and served meals, beverages and desserts to party guests
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.

Education

Certificate of Technical Studies - Medical Assistant

Tallahassee Community College
Tallahassee, FL
12.2024

High School Diploma -

South Plantation High School
Plantation, FL
06.2022

Skills

  • Team-oriented
  • Scheduling appointments
  • Problem-solving skills
  • Telephone etiquette
  • Verbal and written communication
  • Customer service optimization
  • Document Management
  • Cleaning and sanitizing
  • Cash register operations
  • Inventorying products
  • Food assembly, preservation and storage methods

Timeline

Server/Restaurant Hostess

Duffy's Sports Grill
07.2023 - 08.2024

Server/ Hostess

Flanigan’s Seafood Bar and Grill
07.2021 - 11.2021

Court Monitor/ Party Host/ Concessions

Urban Air
10.2020 - 07.2021

Pool Service Assistant

Blue Lagoon Pools
06.2017 - Current

Certificate of Technical Studies - Medical Assistant

Tallahassee Community College

High School Diploma -

South Plantation High School

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Alexandria Guerrieri