Alexandria Hammond
Alto,GA
Summary
Store Manager with a 6 year track record at The Store in Cornelia, excelling in customer service and team training. Expert in merchandising and cash management, I fostered a positive shopping environment, enhancing customer loyalty and driving sales through innovative promotional displays. Committed to team motivation and operational excellence. I lead new team members on how to do their job efficiently and successfully.
Overview
10
10
years of professional experience
Work History
Store Manager
The Store Cornelia
09.2020 - Current
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored team members on customer service best practices and sales techniques.
- Developed and implemented promotional displays to enhance product visibility and drive sales.
- Monitored sales performance, identifying trends to adjust merchandising strategies accordingly.
- Resolved customer issues efficiently, fostering a positive shopping experience and loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Sales Associate
129 Salvage
08.2017 - 09.2020
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring efficient stock replenishment and organization.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling protocols.
- Collaborated with team members to improve store layout and merchandising displays.
- Maintained cleanliness and organization of sales floor, promoting a welcoming environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Truelove Bakery
05.2016 - 08.2017
- Engaged with customers to enhance their experience and ensure a friendly environment.
- Addressed questions and delivered insightful recommendations to guide clients in their decision-making process.
- Designed and implemented effective merchandising layouts to facilitate customer access to a wide range of products.
Education
High School Diploma -
North Hall High School
Gainesville, GA05.2017
Skills
Customer service
Timeline
Store Manager
The Store Cornelia
09.2020 - Current
Sales Associate
129 Salvage
08.2017 - 09.2020
Sales Associate
Truelove Bakery
05.2016 - 08.2017
High School Diploma -
North Hall High School