Alexandria Hill
Warner Robins,GA
Summary
Certified Product Specialist and Warehouse Lead with expertise in adopting innovative tools to boost team productivity and efficiency. Skilled in project management, market research, product development, and warehouse operations. Known for exceptional problem-solving, customer service, and team collaboration, offering strong technical skills and industry knowledge. Setting and receiving appointments.
Overview
4
4
years of professional experience
Work History
Certified Product Specialist
Five Star Automotive
01.2024 - Current
- Championed the adoption of innovative tools and technologies within the team, elevating overall productivity levels and efficiency.
- Managed multiple projects simultaneously while adhering to strict deadlines, showcasing exemplary time management abilities.
- Monitored merchandising standards and execution.
- Conducted thorough market research to identify potential gaps or shifts within the industry landscape requiring strategic adjustments from the organization''s end promptly.
- Evaluated competitor offerings regularly, identifying areas of improvement to maintain a competitive edge in the market.
- Contributed to the development of new products by providing valuable insights based on market trends and client feedback.
- Enhanced product knowledge for clients by conducting detailed demonstrations and presentations.
- Maintained up-to-date knowledge on industry advancements through continuous learning opportunities, staying ahead of emerging trends.
Warehouse Lead
Gilmer Warehouse and Logistics
01.2021 - 09.2023
- Using computer software daily to keep up with appointments of shipping and receiving. Making sure shipments arrived on time/in a timely manner. Scheduling appointments to receive products daily and efficiently.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Maintained all integrity of myself and products by using the correct procedure provided by our computer software.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
Education
GED -
Coastal Pines
Jesup, GA04.2016
Skills
- Product requirements documentation
- Product performance metrics
- Product quality assurance
- Product launch planning
- Customer Feedback Analysis
- Product Documentation
- Pricing strategy
- Outstanding interpersonal skills
- High technical skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Mastery of data collection
Languages
Spanish
Limited Working
Timeline
Certified Product Specialist
Five Star Automotive
01.2024 - Current
Warehouse Lead
Gilmer Warehouse and Logistics
01.2021 - 09.2023
GED -
Coastal Pines