Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Alexandria Inouye

Santa Cruz,CA

Summary

Reliable and people-focused professional with experience across customer service, retail leadership, and emergency medical settings. I genuinely enjoy helping others and creating positive experiences, whether I’m assisting customers, supporting a team, or responding in high-pressure situations. I’m known for staying calm, communicating clearly, and stepping in wherever needed. I take pride in my strong work ethic, full availability, and being someone both customers and coworkers can consistently count on.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

Imperial Ambulance
Porterville, CA
06.2025 - 12.2025
  • Responded to 911 calls, assisting with patient assessments, vital signs, airway management, and safe transport.
  • Administered first aid and CPR to patients in emergency situations.
  • Provided compassionate, patient-centered care to diverse community populations in emergency and non-emergency settings.

Barista

Porterville College-Select Staffing
Porterville, CA
02.2024 - 12.2024
  • Prepared espresso beverages and specialty drinks to customer specifications.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Gained a loyal customer base by remembering regulars' orders and preferences, making them feel valued.

Guest Support Services

Monterey Bay Aquarium
Monterey, CA
03.2022 - 12.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Monitored and processed ticket sales, refunds and upgrades to meet diverse passenger needs.

Front of House/Coffee Barista

The Farm Bakery Cafe & Gifts
Aptos, CA
09.2021 - 02.2022
  • Prepared high-quality espresso beverages and specialty drinks for diverse customer preferences.
  • Provided exceptional customer service by efficiently handling orders and addressing inquiries.

Store Service Manager

New Leaf Community Markets
Santa Cruz, CA
12.2019 - 08.2021
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Interacted well with customers to build connections and nurture relationships.
  • Completed point of sale opening and closing procedures.

Skills

  • CPR and first aid
  • Exceptional customer service
  • Opening and closing duties
  • Customer relations
  • Strong work ethic
  • Cash handling

Certification

NREMT-E3902336

CA STATE EMS- E205292

AMBULANCE/DRIVERS-F1765188

BLS/CPR-10/2026

CA GAURD CARD-G6791005

SERVSAFE FOOD HANDLER-2027

Timeline

Emergency Medical Technician

Imperial Ambulance
06.2025 - 12.2025

Barista

Porterville College-Select Staffing
02.2024 - 12.2024

Guest Support Services

Monterey Bay Aquarium
03.2022 - 12.2022

Front of House/Coffee Barista

The Farm Bakery Cafe & Gifts
09.2021 - 02.2022

Store Service Manager

New Leaf Community Markets
12.2019 - 08.2021
Alexandria Inouye