Alexandria Jones
North Las Vegas,NV
Summary
Dynamic Housekeeping Floor Manager with a proven track record at The Venetian Resort, excelling in employee motivation and customer service. Expert in health and safety compliance, I enhanced guest satisfaction through effective training and workflow improvements, ensuring high cleanliness standards and operational efficiency. Strong leader committed to team collaboration and professional growth.
Overview
18
18
years of professional experience
Work History
Housekeeping Floor Manager
The Venetian Resort, The Palazzo Resort
01.2025 - Current
- Assisted in maintaining cleanliness and organization of guest floors.
- Supported housekeeping staff in daily operations and task execution.
- Learned safety protocols and proper use of cleaning equipment.
- Conducted routine inspections to ensure adherence to cleanliness standards.
- Provided excellent customer service, resolving guest concerns professionally and courteously.
Housekeeping Floor Manager
Paris Las Vegas Hotel and Casino
07.2007 - 01.2025
- Collaborated with team members to improve workflow efficiency on the floor.
- Provided feedback and suggestions for enhancing guest satisfaction through cleanliness.
- Trained new staff on cleaning procedures and safety regulations.
- Maintained detailed records of room statuses and tasks completed, ensuring accurate documentation for management review.
- Evaluated employee performance regularly, providing constructive feedback to support professional growth.
- Oversaw linen management processes to ensure appropriate supply levels were maintained at all times.
Education
High School Diploma -
Desert Rose Adult High School
Las Vegas, NV05-2025
Skills
- Customer service focus
- Health and safety compliance
- Employee motivation
- Task delegation
- Strong leadership
- Positive attitude
- Teamwork
- Customer service
- Time management
- Problem-solving
- Teamwork and collaboration
- Multitasking
- Organizational skills
Timeline
Housekeeping Floor Manager
The Venetian Resort, The Palazzo Resort
01.2025 - Current
Housekeeping Floor Manager
Paris Las Vegas Hotel and Casino
07.2007 - 01.2025
High School Diploma -
Desert Rose Adult High School