Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Kamarat

Jacksonville

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Dog Groomer

High Tailin'It Grooming
Jacksonville
11.2021 - 01.2025
  • Performed various grooming services including bathing, clipping, and nail trimming.
  • Educated pet owners on proper grooming techniques and product recommendations.
  • Monitored pet behavior and health during grooming to ensure well-being.
  • Ensured safety of animals at all times by following established safety protocols.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Delivered excellent service to pet owners to drive repeat business.
  • Kept detailed records of services performed for each animal client.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Educated customers on proper dog nutrition habits to promote overall pet health.

Receptionist

High Tailin'It Grooming
Jacksonville
06.2023 - 11.2023
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Team Supervisor

Rita's Italian Ice
Jacksonville
06.2018 - 11.2021
  • Supervised daily operations and maintained high service standards.
  • Trained new team members on customer service techniques and product knowledge.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.
  • Evaluated individual team member's performance and provided constructive criticism when necessary.
  • Managed customer service inquiries in a timely manner, ensuring satisfaction at all times.
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Education

High School Diploma -

Sandalwood High School
Jacksonville, FL
05-2020

Skills

  • Record keeping
  • Customer service
  • Scheduling appointments
  • Attention to detail
  • Grooming techniques
  • Customer education
  • Client relationship management
  • Payment processing
  • Time management
  • Patience and empathy
  • Relationship building
  • Professionalism
  • Verbal and written communication

Timeline

Receptionist

High Tailin'It Grooming
06.2023 - 11.2023

Dog Groomer

High Tailin'It Grooming
11.2021 - 01.2025

Team Supervisor

Rita's Italian Ice
06.2018 - 11.2021

High School Diploma -

Sandalwood High School

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