Alexandria Kelley
Smyrna,GA
Summary
I am a dedicated graduate student with a passion for helping others, eagerly seeking opportunities to apply my skills and knowledge in a professional setting. Through my academic and career pursuits, I have developed a strong foundation in communication, customer service, and empathy. I am a quick learner, a team player, and a motivated individual ready to take on new challenges and make a meaningful impact in the workforce.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Family Nanny
Private
05.2023 - Current
- Adapted quickly to evolving family dynamics to ensure a smooth transition period for the children involved.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Proposal Cordinator
Insight Global
10.2022 - 05.2023
- Facilitated cross-departmental collaboration on complex projects, fostering a cohesive approach to proposal development that leveraged diverse expertise within the organization.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Managed multiple proposals simultaneously, ensuring timely submission without compromising quality or attention to detail.
Sales Associate
Orangetheory Fitness
01.2021 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Kept reception area clean and neat to give visitors positive first impression.
Psychology Instructor Teaching Assistant
Kennesaw State Univeristy
01.2022 - 05.2022
- Promoted a positive learning environment by fostering open communication between students and instructors, addressing concerns promptly.
Education
Master of Arts - Clinical Mental Health Counseling
Richmont Graduate University
Atlanta, GA05.2026
Bachelor of Arts - Psychology
Kennesaw State University
Kennesaw, GA07.2022
Skills
- Problem-Solving
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Multitasking Abilities
- Calm Under Pressure
- Compassionate
Certification
CPR and First-Aid Certified
Timeline
Family Nanny
Private
05.2023 - Current
Proposal Cordinator
Insight Global
10.2022 - 05.2023
Psychology Instructor Teaching Assistant
Kennesaw State Univeristy
01.2022 - 05.2022
Sales Associate
Orangetheory Fitness
01.2021 - 07.2022
Master of Arts - Clinical Mental Health Counseling
Richmont Graduate University
Bachelor of Arts - Psychology
Kennesaw State University