Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria King

Parkesburg,PA

Summary

Administrative Assistant and Sales Consultant with a proven track record at Somerford House and Place, excelling in customer relations and sales strategies. Skilled in documentation and recordkeeping, I effectively built strong client relationships while enhancing community engagement through successful event organization. My critical thinking and professional demeanor ensure exceptional service delivery in fast-paced environments.

Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Administrative Assistant/Sales Consultant

Somerford House and Place
02.2025 - Current
  • Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Conduct Sales activities as requested by the Sales Director. These activities include tours, telephone follow up to the lead base, home visits, and sales calls.
  • Conducts marketing tours as assigned by the Sales Director or Executive Director.
  • Provide coverage for front desk team members during breaks or in the case of a call-out. Greeting and assisting visitors, potential residents, sponsors or job applicants.
  • Assist with community events including organizing, sending out invitations, contacting sponsors (when necessary), and decorating.
  • Contacting doctors offices to receive paperwork and orders regarding a resident. Following HIPPA protocols.
  • Performs duties assigned by Executive Director, Sales Director, and Business Office Manager.
  • Using Salesforce to document all points of contact between prospects and their families. Adding required medical documents, move in paperwork, and forms to correct resident/ prospect files.
  • Communicate with Nursing Department regarding residents, reported incidents, hospitalizations, health and well being, and death.





Server

PJ Whelihan's
03.2025 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Checked guests' identification before serving alcoholic beverages.

Server

Barnaby's of America
10.2022 - 02.2025
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Bartender/Server Trainer/Server

Olive Garden Restaurant
02.2021 - 10.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Upheld strict regulations for safe alcohol service and food safety.

Education

No Degree - Nursing

Bloomsburg University of Pennsylvania
Bloomsburg, PA

High School Diploma -

Bishop Shanahan High School
Downingtown, PA
06-2021

No Degree - Allied Health

Technical College High School
Downingtown, PA
06-2021

Skills

  • Office administration
  • Administrative support
  • Time management
  • Computer skills
  • Customer and client relations
  • Documentation and recordkeeping
  • Critical thinking
  • Professional and mature
  • Training and coaching
  • Sales strategies
  • Nursing home placement
  • Dementia care
  • Marketing and promotion

Timeline

Server

PJ Whelihan's
03.2025 - 06.2025

Administrative Assistant/Sales Consultant

Somerford House and Place
02.2025 - Current

Server

Barnaby's of America
10.2022 - 02.2025

Bartender/Server Trainer/Server

Olive Garden Restaurant
02.2021 - 10.2022

No Degree - Nursing

Bloomsburg University of Pennsylvania

High School Diploma -

Bishop Shanahan High School

No Degree - Allied Health

Technical College High School

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