Alexandria Knox
Toledo,OH
Summary
Results-driven team player with experience in retail and customer service. Skilled in multitasking and time management, contributing to improved order fulfillment and customer satisfaction. Committed to delivering exceptional service and operational efficiency.
Dynamic team player with experience in customer service and digital shopping. Skilled in problem-solving and time management, contributing to improved workflow and customer satisfaction in diverse roles.
Overview
4
4
years of professional experience
Work History
Digital Personal Shopper
Walmart
Toledo, OH
04.2026 - Current
- Assisted customers in selecting products based on preferences and needs.
- Utilized Walmart's online platform to manage customer orders efficiently.
- Provided personalized recommendations to enhance shopping experiences for clients.
- Collaborated with team members to streamline order fulfillment processes.5414586092841128
Assistant Manager
Little Ceasars Pizza
Galloway, OH
02.2025 - 03.2026
- Assisted in daily operations, ensuring efficient workflow and adherence to company standards.
- Trained new team members on procedures and customer service expectations.
- Monitored inventory levels, coordinating timely restocking of supplies to minimize shortages.
- Implemented scheduling adjustments to optimize staff coverage during peak hours.
Customer Service Representative
Uhaul Moving And Storage
Columbus, OH
07.2024 - 12.2024
- Provided prompt and accurate responses to customer inquiries, enhancing overall satisfaction.
- Assisted customers with equipment reservations and storage unit selections, improving service efficiency.
- Processed rental agreements and transactions using company software, ensuring accuracy in billing.
- Resolved customer complaints effectively, maintaining positive relationships and reducing escalations.
Marketing Intern
H&H Luxury Events
Columbus, OH
10.2022 - 01.2024
- Assisted in developing marketing strategies for luxury events to enhance brand visibility.
- Created engaging content for social media platforms, driving audience engagement and interaction.
- Coordinated logistics for event promotions, ensuring timely execution of marketing materials.
- Conducted market research to identify trends and consumer preferences within luxury event sector.
Front Desk Associate
Mimi's Cleaners
Columbus, OH
02.2022 - 06.2023
- Managed front desk operations, ensuring efficient customer check-in and check-out processes.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction and retention.
- Coordinated appointment scheduling, optimizing workflow and reducing customer wait times.
- Processed payments accurately, maintaining financial integrity in daily transactions.
Education
High School Diploma -
Columbus Alternative Highschool
Columbus, OH06-2024
No Degree - Photography
Fort Hayes Career Center
Columbus, OH06-2024
Skills
- Collaborative teamwork
- Problem-solving
- Time management
- Digital marketing
- Certified in Adobe Creative Suite
- Attention to detail
- Multitasking
- Organizational skills
Timeline
Digital Personal Shopper
Walmart
04.2026 - Current
Assistant Manager
Little Ceasars Pizza
02.2025 - 03.2026
Customer Service Representative
Uhaul Moving And Storage
07.2024 - 12.2024
Marketing Intern
H&H Luxury Events
10.2022 - 01.2024
Front Desk Associate
Mimi's Cleaners
02.2022 - 06.2023
High School Diploma -
Columbus Alternative Highschool
No Degree - Photography
Fort Hayes Career Center