Alexandria Koger
Round Rock,TX
Summary
Driven by innovative thinking and a knack for problem identification, I significantly enhanced operational efficiency at Amazon, evidenced by a 33% reduction in inventory issues. My technical acumen and team-building abilities fostered a collaborative environment, improving safety compliance and process optimization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PROBLEM SOLVE TRAINED
Amazon
03.2023 - Current
- Diagnosed and addressed inventory-related challenges for associates, leading to a 33% decrease in inventory issues.
- Trained in C-RET (customer returns)
- Operated warehouse equipment to unload, store, and inspect returned items, processed over 2,160 items, documenting damages or defects in the database.
DECANT INBOUND RECEIVE DOCK
Amazon
07.2022 - Current
- Received over nine incoming shipments daily.
- Inspected merchandise with a 98% inspection rate and sent damaged pieces for repair before shipment.
- Collaborated with three team members to unload trucks, expedite the receiving process, and saved three hours of time.
- Maintained a safe work environment by adhering to safety guidelines and ensured 60% of associates were updated in safety procedures.
COACH ASSISTANT
Amazon
10.2022 - Current
- Reduced defect rates by 50% through conducting thorough inspections and recommending process improvements.
- Communicated rules and policies, ensured safe work practices, addressed inquiries, and facilitated customized learning approaches, resulting in a 30% increase in compliance with safety practices.
- Offered feedback to other providers to effectively address Amazon Associates’ needs, giving over 40% of feedback which increased impact by 35%.
AMAZON WHOLE FOODS SHOPPER
Amazon
09.2020 - 07.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Was part of a dedicated team that prepared orders for people relying on Amazon’s service.
- Prepared over 2,100 customer orders for delivery per week.
- Checked for order quality.
- Used technology such as computers, smartphones, managed apps, and scanned bar codes.
- Communicated with over 200 customers about their orders through the app, per day.
Education
License - Pharmacy Technician
National Healthcareer Association
Irwin, PA07.2024
Certification - Supply Chain And Logistics
Correlation One
New York09.2023
Hendrickson High School
Pflugerville, TX2018
Skills
- Problem Identification
- Logical reasoning
- Creative solutions
- Innovative thinking
- Product Inspections
- Product Sampling
- Team building abilities
- Coaching and Mentoring
- Technical acumen
Certification
- Supply chain logistics
Timeline
PROBLEM SOLVE TRAINED
Amazon
03.2023 - Current
COACH ASSISTANT
Amazon
10.2022 - Current
DECANT INBOUND RECEIVE DOCK
Amazon
07.2022 - Current
AMAZON WHOLE FOODS SHOPPER
Amazon
09.2020 - 07.2022
License - Pharmacy Technician
National Healthcareer Association
Certification - Supply Chain And Logistics
Correlation One
Hendrickson High School