Alexandria Lane
Lavonia,Georgia
Summary
Driven and adaptable sophomore engineering student with a strong academic foundation, and nearly three years of customer-facing work experience. Known for reliability, initiative, leadership skills, and a strong work ethic, developed through balancing a full course load, part-time work, and community service. Seeking an internship to apply problem-solving, communication, and hands-on learning in an engineering environment.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
01.2024 - Current
- Adhered to company policies and procedures, including loss prevention and safety standards.
- Delivered customer service by assisting shoppers with purchases, returns, and inquiries.
- Supported pharmacy operations by directing customers appropriately while respecting privacy protocols.
- Supported high-volume sales periods through efficient service and promotional knowledge.
- Supported visual merchandising efforts that contributed to increased foot traffic and purchases.
- Resolve customer issues promptly and professionally.
Waitress
Southern Appalachian Smokehouse
06.2023 - 07.2024
- Managed multiple tables and provided quality service under pressure.
- Developed strong communication and interpersonal skills.
- Collaborated with kitchen staff and handled customer requests efficiently.
- Adequate memory retention.
Cleaner / Housekeeper
Self-Employed
03.2023 - 02.2024
- Provided cleaning services to multiple clients, ensuring high standards of cleanliness and organization.
- Managed scheduling and time efficiency to meet client needs.
- Developed strong relationships with clients, leading to repeated business and referrals.
- Maintained homes by handling a variety of cleaning tasks from general upkeep to deep cleaning.
Education
Bachelor of Science - Engineering Major
North Georgia University
Gainesville, Georgia05.2027
High School Diploma -
Stephen’s County High School
Lavonia, GA05-2024
Skills
- Microsoft Excel
- MATLAB
- Python
- Customer Service
- Leadership skills
- Time Management
- Teamwork
- Communication
- Organizational skills
- Multitasking Abilities
Leadership Experience
- National Honor Society, Member, 3 years
- Beta Club, Member, 3 years
- FBLA (Future Business Leaders of America), Member, 2 years
- Food Bank Volunteer, Assisted in packing/distributing food to families
- Assisted mental health awareness events to promote education and reduce stigma
Timeline
Customer Service Associate
Walgreens
01.2024 - Current
Waitress
Southern Appalachian Smokehouse
06.2023 - 07.2024
Cleaner / Housekeeper
Self-Employed
03.2023 - 02.2024
Bachelor of Science - Engineering Major
North Georgia University
High School Diploma -
Stephen’s County High School
Similar Profiles
Trevon WilliamsTrevon Williams
Shift Leader at WalgreensShift Leader at Walgreens
Yashaswini KandukuriYashaswini Kandukuri
Full Stack Developer at WalgreensFull Stack Developer at Walgreens
Deana SmithDeana Smith
Pharmacy Cashier at WalgreensPharmacy Cashier at Walgreens
Erin QuachErin Quach
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
Samuel SheddSamuel Shedd
Volunteer at St. Paul Lutheran School LakelandVolunteer at St. Paul Lutheran School Lakeland