Alexandria Langford
Euclid
Summary
Professional with experience in customer service and team collaboration, demonstrating the ability to address diverse customer needs effectively. Successfully resolved issues related to products and services while maintaining high levels of customer satisfaction through knowledgeable and friendly interactions. Proven skills in task prioritization and problem resolution contributed to efficient service delivery and enhanced client communication. Participation in training initiatives further developed capabilities in conflict resolution and time management, supporting overall service efficiency.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
Work History
Employee
United Skates
Willoughby
09.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Employee
Martin's Freeze
Euclid
06.2025 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Intern
Swagelok
Solon
03.2025 - 03.2025
- Followed safety protocols during daily operations, promoting a secure work environment for all team members.
- Participated in team meetings to discuss process improvements, fostering a culture of continuous enhancement.
- Engaged in a tour throughout the facility and learned how the bars made at G&S are used at Swagelok, also how the older and newer machines worked
Intern
G&S Bar and Wire
Wooster
03.2025 - 03.2025
- Assisted in the setup and maintenance of production equipment, ensuring smooth operations throughout shifts.
- Followed safety protocols during daily operations, promoting a secure work environment for all team members.
- Engaged in hands-on training on machinery, quickly adapting to various roles within the production process.
- Participated in team meetings to discuss process improvements, fostering a culture of continuous enhancement.
- Helped maintain applicant tracking systems and recruiting metrics.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Monitored operations and reviewed records and metrics to understand company performance.
Education
Euclid High School
Euclid, OHLake Catholic High School
Mentor, OHSkills
- Customer service
- Problem resolution
- Team collaboration
- Task prioritization
- Communication skills
- Equipment maintenance
- Client communication
- Conflict resolution
- Service efficiency
- Training participation
- Time management
- Data organization
Affiliations
Other than school I create all types of art. Such as painting, crocheting, and jewelry making. I'm experienced in plenty of musical instruments. I like a lot of hand on crafts which make legos a good pass-time. I've been recognized for my hard work and resilience. I strive to move forward through hard times and complete important tasks, personal or not.
Timeline
Employee
United Skates
09.2025 - Current
Employee
Martin's Freeze
06.2025 - 09.2025
Intern
Swagelok
03.2025 - 03.2025
Intern
G&S Bar and Wire
03.2025 - 03.2025
Euclid High School
Lake Catholic High School