Alexandria Lenz
Knoxville,TN
Summary
Seasoned Floor Supervisor experienced in overseeing daily operations of donor centers. Strengths include strong leadership skills, ability to manage multiple tasks simultaneously and exceptional organizational capabilities. Made significant impacts in previous roles by implementing streamlined processes that enhanced productivity and ensured compliance with safety regulations.
Overview
1
1
Certification
2
2
years of post-secondary education
12
12
years of professional experience
Work History
Donor Floor Supervisor/Phlebotomist
Grifols Biomat USA
Knoxville, TN
08.2024 - 05.2026
- Supervised donor floor operations, ensuring strict adherence to safety protocols for enhanced donor safety.
- Trained staff on proper procedures for donor care and equipment use.
- Managed donor flow during peak hours, improving overall efficiency and minimizing wait times.
- Perform approximately 40 venipuncture per day.
- Maintained sterilization protocols during venipuncture procedures, promoting safety and compliance.
- Cross trained in phlebotomy, donor processing and plasma processing.
Bartender Supervisor
Wild Wings Cafe
Knoxville, TN
01.2021 - 07.2023
- Supervised bartending staff to ensure efficient drink preparation and service.
- Trained new employees on cocktail recipes and customer service standards.
- Managed inventory levels for spirits, mixers, and bar supplies.
- Ensured compliance with health and safety regulations during service operations.
- Resolved customer complaints regarding drinks or service promptly and effectively.
- Provided exemplary customer service at all times while interacting with patrons.
Licensed Practical Nurse
NHC Farragut
Knoxville, TN
12.2015 - 10.2017
- Administered medications and treatments as prescribed by healthcare professionals.
- Coordinated with multidisciplinary teams for effective patient care plans.
- Educated patients and families on health management and care instructions.
- Trained new nursing staff on protocols and best practices in care delivery.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Performed physical assessments, including vital signs and health history documentation.
- Admissions and discharges.
Licensed Practical Nurse
West Hills Health & Rehabilitation Center
Knoxville, TN
12.2013 - 09.2015
- Administered medications and treatments as prescribed by healthcare professionals.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Assisted in patient assessments and documented vital signs accurately.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Coordinated with multidisciplinary teams for effective patient care plans.
- Educated patients and families on health management and care instructions.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Admissions and discharges.
Education
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialist
Knoxville, TN 03.2024 - 05.2024
Licensed Practical Nurse - Licensed Practical Nurse
Eastern Suffolk Boces
Central Islip, NY 09.2007 - 03.2009
Bellport High School
Bellport, NYSkills
- Phlebotomy techniques
- Blood collection techniques
- Safety compliance
- Equipment sterilization
- Patient care coordination
- Inventory management
- Staff training
- Team leadership
- Cross-functional coordination
- Effective communication
- Problem solving
- Customer service excellence
Certification
- Certified phlebotomist.
- Licensed practical nurse (license not currently active.)
- BLS certified.
- CPR certified.
References
References available upon request.
Timeline
Donor Floor Supervisor/Phlebotomist
Grifols Biomat USA
08.2024 - 05.2026
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialist
03.2024 - 05.2024
Bartender Supervisor
Wild Wings Cafe
01.2021 - 07.2023
Licensed Practical Nurse
NHC Farragut
12.2015 - 10.2017
Licensed Practical Nurse
West Hills Health & Rehabilitation Center
12.2013 - 09.2015
Licensed Practical Nurse - Licensed Practical Nurse
Eastern Suffolk Boces
09.2007 - 03.2009
Bellport High School