Alexandria Martinez
San Angelo,TX
Overview
10
10
years of professional experience
Work History
Dispatch Administrator
Housley Communications
San Angelo, TX
07.2024 - Current
- Administrative support by performing general office duties, managing calendars, schedules.
- Monitored incoming orders and prioritized based on urgency and resource availability.
- Communicated effectively with drivers to ensure job progress.
- Utilized logistics software for tracking shipments, enhancing operational efficiency.
- Maintained accurate records of dispatch activities for reporting and compliance purposes.
- Collaborated with drivers and other team members to resolve issues and ensure smooth operations.
- Maintained detailed logs updating customer databases, processing work orders and generating invoices.
Customer Service Representative
Frontier Communications
San Angelo, TX
05.2016 - 05.2018
- Maintain excellent customer service
- Managing daily tasks in a timely manner
- Maintain professionalism
- Data entry
- Schedule appointments
- Update coding on customer orders
Education
High school diploma - undefined
Lake View High School
San Angelo, TX06.2012
Skills
Data Entry
Strong organizational and multitasking abilities
Excellent written and verbal communication
Proficient with office software
Attention to detail and good problem solving skills
Ability to work under pressure in a fast paced setting
Computer Operation
Account Management
Help Desk
Negotiation
Technical Support
Timeline
Dispatch Administrator
Housley Communications
07.2024 - Current
Customer Service Representative
Frontier Communications
05.2016 - 05.2018
High school diploma - undefined
Lake View High School