Alexandria McElroy
Assistant Grocery Manager
Corona,Ca
Summary
Dedicated Customer Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Grocery Manager
Sprouts Farmers Market
Chino Hills, CA
07.2023 - 03.2024
- Assisted the Grocery Manager in managing and merchandising the department for maximum productivity.
- Responsible for ordering and inventory controls, product quality, and supervision of the grocery team.
- Effectively coordinated merchandise, and sales through ongoing planning, direction, goal setting, communication, and teamwork.
- Assisted in leading a team that brainstormed to deliver the finest quality of product and highest level of service for customers.
- Assisted in hiring, teaching, training, and developing the grocery team.
- Unloaded and sorted through store deliveries.
Head Cashier and Trainer
Walmart Neighborhood Market
Rancho Santa Margarita, CA
03.2023 - 08.2023
- Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
- Assisted customers by answering questions and fulfilling requests.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Assisted customers with returns and exchanges, money order and redeeming lottery tickets.
- Helped management develop employee improvement plans and motivate team members to continually improve.
Shelter Specialist
Mercy House Living Centers
Santa Ana, CA
10.2022 - 06.2023
- Worked with homeless, chronic drug and alcohol addicts, as well as those with mental health issues.
- Encouraged and discussed progress toward housing with shelter guests.
- Assisted with record keeping and reporting.
- Provided safety and wellness checks.
- Assisted security with searching guests for prohibited items.
- Deescalated situations that arose between shelter guests.
Package Handler
FedEx Ground
Bloomington, CA
12.2019 - 12.2022
- Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
- Used hand-held scanners and physical logs to accurately track item movements.
- Helped train new employees in safe practices and warehouse procedures.
- Maximized storage in trailers by organizing packages according to size and weight.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
General Merchandise Clerk
Stater Bros. Markets
Corona, CA
11.2017 - 11.2020
- Labeled, stocked, and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Completed efficient weekly pricing changes for general merchandise categories.
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Changed sales floor signs to show current prices and to support product promotions.
- Maintained well-organized stock areas to avoid blocking aisles or creating safety hazards.
- Assisted the receiver with checking in loads, as well as assisted with checking driver and vendors paperwork for accuracy.
Security Officer
The Walt Disney Company
Anaheim, CA
02.2015 - 09.2017
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
Education
Some College (No Degree) - Social Work
Chaffey College
Rancho Cucamonga, CA 08.2010 - 03.2013
High School Diploma -
Los Osos High School
Rancho Cucamonga, CA 08.2006 - 05.2010
Skills
Management
Employee Training
Cash Handling
MS Office
Data Entry
Inventory Management
Shipping and Receiving
Ordering
Merchandising
Security and Safety
Crisis Intervention
Timeline
Assistant Grocery Manager
Sprouts Farmers Market
07.2023 - 03.2024
Head Cashier and Trainer
Walmart Neighborhood Market
03.2023 - 08.2023
Shelter Specialist
Mercy House Living Centers
10.2022 - 06.2023
Package Handler
FedEx Ground
12.2019 - 12.2022
General Merchandise Clerk
Stater Bros. Markets
11.2017 - 11.2020
Security Officer
The Walt Disney Company
02.2015 - 09.2017
Some College (No Degree) - Social Work
Chaffey College
08.2010 - 03.2013
High School Diploma -
Los Osos High School
08.2006 - 05.2010