Alexandria McElroy
Assistant Grocery Manager
Corona,Ca
Summary
Dedicated Customer Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Grocery Manager
Sprouts Farmers Market
Chino Hills, CA
07.2023 - 03.2024
- Assisted the Grocery Manager in managing and merchandising the department for maximum productivity.
- Responsible for ordering and inventory controls, product quality, and supervision of the grocery team.
- Effectively coordinated merchandise, and sales through ongoing planning, direction, goal setting, communication, and teamwork.
- Assisted in leading a team that brainstormed to deliver the finest quality of product and highest level of service for customers.
- Assisted in hiring, teaching, training, and developing the grocery team.
- Unloaded and sorted through store deliveries.
Head Cashier and Trainer
Walmart Neighborhood Market
Rancho Santa Margarita, CA
03.2023 - 08.2023
- Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
- Assisted customers by answering questions and fulfilling requests.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Assisted customers with returns and exchanges, money order and redeeming lottery tickets.
- Helped management develop employee improvement plans and motivate team members to continually improve.
Shelter Specialist
Mercy House Living Centers
Santa Ana, CA
10.2022 - 06.2023
- Worked with homeless, chronic drug and alcohol addicts, as well as those with mental health issues.
- Encouraged and discussed progress toward housing with shelter guests.
- Assisted with record keeping and reporting.
- Provided safety and wellness checks.
- Assisted security with searching guests for prohibited items.
- Deescalated situations that arose between shelter guests.
Package Handler
FedEx Ground
Bloomington, CA
12.2019 - 12.2022
- Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
- Used hand-held scanners and physical logs to accurately track item movements.
- Helped train new employees in safe practices and warehouse procedures.
- Maximized storage in trailers by organizing packages according to size and weight.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
General Merchandise Clerk
Stater Bros. Markets
Corona, CA
11.2017 - 11.2020
- Labeled, stocked, and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Completed efficient weekly pricing changes for general merchandise categories.
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Changed sales floor signs to show current prices and to support product promotions.
- Maintained well-organized stock areas to avoid blocking aisles or creating safety hazards.
- Assisted the receiver with checking in loads, as well as assisted with checking driver and vendors paperwork for accuracy.
Security Officer
The Walt Disney Company
Anaheim, CA
02.2015 - 09.2017
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
Education
Some College (No Degree) - Social Work
Chaffey College
Rancho Cucamonga, CA 08.2010 - 03.2013
High School Diploma -
Los Osos High School
Rancho Cucamonga, CA 08.2006 - 05.2010
Skills
Management
Timeline
Assistant Grocery Manager
Sprouts Farmers Market
07.2023 - 03.2024
Head Cashier and Trainer
Walmart Neighborhood Market
03.2023 - 08.2023
Shelter Specialist
Mercy House Living Centers
10.2022 - 06.2023
Package Handler
FedEx Ground
12.2019 - 12.2022
General Merchandise Clerk
Stater Bros. Markets
11.2017 - 11.2020
Security Officer
The Walt Disney Company
02.2015 - 09.2017
Some College (No Degree) - Social Work
Chaffey College
08.2010 - 03.2013
High School Diploma -
Los Osos High School
08.2006 - 05.2010