Alexandria McLees
Saint Augustine,FL
Summary
Motivated and detail-oriented student with over two years of customer service and leadership experience in both fast-paced food service and academic environments. Proven ability to manage teams, handle high-volume operations, and aid classmates. Currently pursuing a Bachelor of Science in Neuroscience, bringing strong communication and problem-solving skills to every role. Eager to apply a dedicated work ethic and growing academic foundation to opportunities in healthcare and related fields.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Learning Assistant
Florida Atlantic University
Boca Raton, Florida
08.2025 - Current
- Facilitates student-centered learning and collaboration
- Meet weekly with faculty to discuss student progress and review lesson plans
- Help students one-on-one in navigating challenging coursework by providing study tips and connections to support resources on campus
Shift Leader
Smoothie King
Saint Augustine, FL
12.2022 - 12.2024
- Supervised daily operations to ensure efficient workflow and high team productivity.
- Trained and motivated team members to achieve performance and cleanliness standards.
- Managed cash handling, inventory control, and opening/closing procedures.
- Resolved customer concerns promptly to enhance satisfaction and loyalty.
- Ensured compliance with health, safety, and brand standards across all operations.
Waitress
Pacific Asian Bistro
Saint Augustine, FL
09.2022 - 07.2024
- Provided exceptional customer service in fast-paced dining environment.
- Managed orders efficiently using POS system to ensure accurate billing.
- Assisted with menu recommendations, enhancing guest experiences and satisfaction.
Education
Bachelor of Science - Neuroscience
Florida Atlantic University
Boca Raton12.2027
High School Diploma - undefined
Nease High School
Ponte Vedra05.2024
Skills
- Customer service and satisfaction
- Conflict resolution
- Communication skills
- Team building
- Employee training
- Student engagement
- Study techniques
- Adaptability
Certification
- SERV Safe Manager Certification
- Social Media Strategy Certification
- Entrepreneurship & Small Business Certification
Awards and Honors
Graduated Cum Laude, Dean’s List: 2024-2025, President’s List: 2025-2026
Languages
Spanish
Limited Working
Timeline
Learning Assistant
Florida Atlantic University
08.2025 - Current
Shift Leader
Smoothie King
12.2022 - 12.2024
Waitress
Pacific Asian Bistro
09.2022 - 07.2024
High School Diploma - undefined
Nease High School
Bachelor of Science - Neuroscience
Florida Atlantic University