Alexandria Meza-Villazon
Orlando,FL
Summary
Strategic hospitality sales leader with an MBA and more than seven years of progressive experience across sales, business development, event marketing, and guest engagement. Proven ability to consistently exceed revenue targets, build and convert qualified pipelines, strengthen client partnerships, and drive growth through consultative selling and strategic alliances for world-class hospitality brands.
Overview
11
11
years of professional experience
Work History
Guest Ambassador
Hilton Grand Vacations
Orlando, FL
12.2024 - Current
- Engage with hotel guests to promote Hilton Grand Vacations ownership opportunities while delivering exceptional hospitality and personalized service.
- Consistently generate qualified tour appointments by identifying guest needs and presenting the value of vacation ownership experiences.
- Exceed daily, weekly, and monthly performance metrics through relationship-building, effective communication, and consultative selling techniques.
- Collaborate with front desk, concierge, and resort operations teams to create seamless guest experiences and maximize tour generation opportunities.
- Maintain expert knowledge of Hilton Grand Vacations products, promotions, and Hilton Honors benefits to confidently educate guests and overcome objections.
- Build rapport with guests from diverse backgrounds, creating memorable interactions that contribute to guest satisfaction and company revenue goals.
Sales and Marketing Advisor
Tesla
Palo Alto, CA
04.2023 - Current
- Coordinated and executed impactful marketing events showcasing Tesla's electric motor vehicles throughout Silicon Valley.
- Leveraged strategic partnership and innovative marketing tactics to drive brand awareness and generate sales leads.
- Acted as a brand ambassador for Tesla at industry events and conferences, fostering strong relationships with key stakeholders in the Palo Alto community.
- Collaborated with cross-functional teams to develop and implement targeted marketing campaigns tailored to local demographics and market trends.
Customer Service Agent
Southwest Airlines
San Jose
05.2022 - 05.2023
- Performed passenger check-in processes, verified the proper documents per-guest
- Maintained gate management, executed all boarding announcements, providing an efficient system for my colleagues
- Specialized in the baggage service office, proficient in SmartSuite, net tracer, and other functions such as; inventory, tracking bags from other stations, collaborating with other Southwest Airlines employees
Business Solutions Manager
Roth Staffing
Los Angeles
10.2021 - 03.2022
- Performed high-volume recruitment activities in the Los Angeles territory, sought talent for over 50 different companies in our area
- Screened, interviewed, and selected candidates according to client-specific job profiles and workforce forecasts
- Proficient with scheduling platforms, in/outbound calls, and onboarding paperwork such as E-Verify.
Lead Sales Specialist
Fitness 19
Dublin
04.2021 - 08.2021
- Promoted brand awareness through proactive networking to meet sales quota of 50 average contacts per week
- Negotiated contracts and sales terms with new and existing clients
- Provided accurate sales performance records to upper management 20 times per week.
Assistant Store Manager
Palm Beach Tan
Dublin
03.2019 - 03.2021
- Evaluated and improved operations using software Sunlync, identified current business conditions and forecasted needs
- Managed opening and closing procedures; recommended changes to enhance efficiency of daily activities
- Managed weekly work schedules and approved payroll for twenty employees.
Social Media Manager
FastPitchMedia
Livermore
08.2015 - 08.2020
- Developed marketing content, blogs promotional materials, and advertisements for social media
- Improved brand presence and met search engine optimization goals
- Monitored and improved online presence of the company's brand, optimized search engine goals, strengthened customer relationships, and increased user engagement by 22% through social media.
Education
Master of Business Administration - HRM
Alabama A&M University
Huntsville, AL04.2021
Bachelor of Science - Energy Management Production Engineering
Ohio Valley University
Vienna, WV05.2019
Skills
- Hotel Sales
- Business Development
- Event Sales
- Revenue Generation
- Lead Generation
- Guest Experience
- Relationship Management
- Sales Presentations
- Marketing Analytics
- Competitor Analysis
Technology skills
- Microsoft Office Applications
- Salesforce
- Google Suite
- Social media platforms: LinkedIn, Facebook, Instagram, Twitter, Hootsuite, Indeed, Canva
- QuickBooks
Athletics
- NCAA Division II Women’s Softball, Captain, Ohio Valley University, 2015-2018
- NCAA Division I Women’s Softball, Alabama A&M University, 2019-2020
Skills
- Brand Promotion
Timeline
Guest Ambassador
Hilton Grand Vacations
12.2024 - Current
Sales and Marketing Advisor
Tesla
04.2023 - Current
Customer Service Agent
Southwest Airlines
05.2022 - 05.2023
Business Solutions Manager
Roth Staffing
10.2021 - 03.2022
Lead Sales Specialist
Fitness 19
04.2021 - 08.2021
Assistant Store Manager
Palm Beach Tan
03.2019 - 03.2021
Social Media Manager
FastPitchMedia
08.2015 - 08.2020
Master of Business Administration - HRM
Alabama A&M University
Bachelor of Science - Energy Management Production Engineering
Ohio Valley University