Alexandria Moore
Fuquay-Varina,NC
Summary
Fast-learning and ambitious supervisor excited to translate over four years of customer service experience into community engagement. Brings a passion for sports along with community outreach. Great team building and environment supervision skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Social Media Specialist
Starbucks
Cary, NC
08.2023 - Current
- Wrote social media content to increase engagement with customers.
- Collaborated with our baristas to create content that showcased their personalities to the community.
- Created posts that updated our customers on changes to store hours, promotions, and new products.
Shift Supervisor
Starbucks
Cary, NC
01.2021 - Current
- Adhered to health department regulations concerning sanitation standards.
- Kept track of the business pace by utilizing point-of-sale systems.
- Maintained inventory by placing inventory orders.
- Managed the customer experience created by myself and baristas.
- Led the team with floor deployment and barista development.
Social Media Assistant
Global School of Sports Ministry
Lynchburg, VA
08.2022 - 12.2022
- Maintained an active presence across all assigned accounts by responding quickly to messages.
- Worked closely with the brand director to create newsletters and updates.
- Created Instagram reels, posts, and stories on a daily basis.
Support Staff
Invisalign Arena
Morrisville, NC
08.2022 - 12.2022
- Maintained cleanliness of the Carolina Hurricanes' practice facility.
- Assisted customers with navigating the rink during youth hockey events and practices.
- Kept statistics and scorekept for adult league hockey.
Social Media Assistant
Point Church
Cary, NC
05.2021 - 01.2022
- Maintained an active presence across all assigned accounts by responding quickly to messages.
- Worked with the Communications Director to create Instagram reels, posts, and stories throughout the week.
- Used editing apps such as Canva to create promotional content.
Barista
Starbucks
Cary, NC
11.2019 - 01.2021
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Prepared and served hot or cold beverages.
- Placed focus on the customer experience.
Education
High School Diploma -
Liberty University Online Academy
Lynchburg, VA05-2022
Sport Communication And Public Relations
Liberty University
Lynchburg, VASkills
- Social Media Trends
- Community Management
- Social Media Posting
- Social Media and Promotions
- Customer Service
- De-Escalation Techniques
- Inventory Control
- Training and Mentoring
- Relationship Building
- Friendly, Positive Attitude
Affiliations
- Club Volleyball in high school
- High School Varsity Volleyball freshman-sophomore year
- Kept team statistics for the high school baseball team for a season
- Served in the children's ministry for Point Church Cary
Accomplishments
- Beta Club at Liberty University Online Academy
- Partner of the Quarter for Starbucks in 2022
Certification
- Certified to referee by USA Volleyball
Timeline
Social Media Specialist
Starbucks
08.2023 - Current
Social Media Assistant
Global School of Sports Ministry
08.2022 - 12.2022
Support Staff
Invisalign Arena
08.2022 - 12.2022
Social Media Assistant
Point Church
05.2021 - 01.2022
Shift Supervisor
Starbucks
01.2021 - Current
Barista
Starbucks
11.2019 - 01.2021
High School Diploma -
Liberty University Online Academy
Sport Communication And Public Relations
Liberty University