Alexandria Neighbours
Pueblo,US
Summary
Passionate and innovative learner equipped with excellent observational skills and creative vision. Specializes in adapting quickly to new job opportunities, and experimenting with new approaches, techniques, software's and forever changing environments. Thrives under pressure and successful with challenges. Has years of experience doing security work, ensuring safety, leveraging skills in workflow management and staff supervision. A security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
13
13
years of professional experience
2
2
Certification
Work History
Security Officer
UCHealth Parkview Medical Center
01.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Performs proactive monitoring of and timely responses to potential/actual security threats.
- Investigates and manages all security incidents and hazards on the premises.
- Maintains knowledge/follows policies and procedures regarding alarms and emergency/disaster preparedness plans. Facilitates planned drills and simulations.
- Provides information and assistance to staff and visitors to promote their safety on the premises.
- Responded promptly to alarms and emergencies, coordinating with law enforcement when necessary.
- Trained new staff on security procedures, fostering a culture of safety awareness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities. Worked with First Responders when needed.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Developed training materials for new hires, fostering a collaborative learning environment.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
- Supervised day-to-day operations to meet performance, and quality expectations.
Photographer
ALN Photography
01.2015 - Current
- Capture unique moments through creative lens techniques. Develop cutting-edge post-processing methods. Explore new photography trends to stay ahead in the industry.
- Deliver high-quality photo shoots consistently. Meet tight deadlines while maintaining artistic vision. Boost client satisfaction through personalized service.
- Work closely with clients to understand their vision. Coordinate with event planners and vendors for seamless shoots. Foster positive relationships for repeat business.
- Meticulously plan and execute photo sessions. Ensure optimal lighting, composition, and equipment setup. Perform thorough post-production edits for flawless results.
Dinardo's Seasonal Security
Dinardos
07.2013 - Current
- Implemented robust security protocols, enhancing visitor safety and reducing incidents. Trained new staff, improving team efficiency and response times.
- Coordinated with event organizers to tailor security measures, ensuring seamless operations. Fostered positive relationships with guests, boosting satisfaction.
- Monitored surveillance systems, identifying and addressing potential threats proactively. Maintained meticulous records, enhancing overall security strategies.
- Introduced mobile patrol system, increasing coverage and response efficiency. Developed emergency protocols, improving team readiness for various scenarios.
Patient Attendant
Parkview Uchealth
07.2023 - 01.2025
- Provide compassionate care to patients, ensuring comfort and safety. Assist with daily activities and collaborate with healthcare team for optimal patient outcomes.
- Work seamlessly with interdisciplinary teams to deliver comprehensive patient care. Participate in care planning meetings and contribute insights to improve treatment strategies.
- Enhance patient satisfaction through attentive care and timely response to needs. Implement fall prevention measures, reducing incident rates and improving overall safety metrics.
- Develop creative solutions to improve patient comfort and engagement. Introduce personalized care techniques, adapting to individual patient preferences and needs.
- Deliver compassionate patient care, collaborating with healthcare teams to optimize outcomes and enhance safety through fall prevention initiatives.
Sales Associate
Walmart
01.2021 - 05.2022
- Drove sales growth through strategic customer engagement, consistently exceeding targets. Implemented efficient inventory management, reducing stockouts by a significant margin.
- Mentored new hires, accelerating their onboarding process. Provided exceptional customer service, resolving issues promptly and maintaining high satisfaction rates.
- Maintained meticulous records of sales transactions and inventory levels. Ensured compliance with company policies and procedures, contributing to a safe work environment.
Bartender, Bar Backup
Green Parrot Lounge
01.2020 - 02.2022
- Coordinated with kitchen staff to improve food-drink pairings. Organized team-building activities, fostering a positive work environment. Assisted in event planning.
- Maintained meticulous cleanliness standards, ensuring health code compliance. Accurately processed payments and managed cash drawer. Documented inventory levels precisely.
- Pioneered creative cocktail recipes, elevating bar offerings and customer satisfaction. Implemented efficient workflow strategies, reducing wait times.
- Worked as Bar backup to help keep staff safe, when faced with large crowds.
- Boosted sales through upselling techniques and personalized drink recommendations. Streamlined inventory management, minimizing waste and costs.
Front End Cashier
Gateway Liquor
01.2019 - 02.2022
- Managed cash transactions and customer service, ensuring smooth operations. Implemented efficient inventory tracking, reducing stockouts and boosting sales.
- Maintained accurate cash drawer, reconciling daily sales. Organized product displays to enhance visual appeal and drive impulse purchases.
- Worked closely with team to maintain store cleanliness and organization. Assisted in training new cashiers, ensuring consistent service quality.
- Proposed and implemented a customer loyalty program, increasing repeat business. Adapted quickly to new POS systems, enhancing operational efficiency.
Home Health Care
Argus
01.2018 - 01.2020
- Coordinated care plans with medical teams, ensuring personalized patient support. Improved communication, resulting in enhanced treatment outcomes.
- Meticulously documented patient progress, maintained accurate medical records. Implemented streamlined reporting system, reducing administrative time.
- Provided compassionate care, addressing physical and emotional needs. Developed strong rapport with patients, fostering trust and cooperation.
- Introduced creative therapy techniques, tailored to individual patient needs. Observed notable improvements in patient mobility and independence.
- Consistently met care plan objectives, contributing to patient recovery. Received positive feedback from patients and families for dedication.
Pueblo Community College Leadership Vice President
Pueblo Community College
01.2015 - 05.2019
- Led strategic initiatives to enhance student enrollment and retention rates across diverse programs.
- Developed and implemented policies that improved organizational efficiency and compliance with educational standards.
- Collaborated with faculty to assess curriculum effectiveness, ensuring alignment with industry trends and student needs.
- Directed budget planning and resource allocation to maximize operational effectiveness within academic departments.
- Fostered partnerships with community organizations to enhance educational outreach and workforce development programs.
- Spearheaded training programs for leadership development, mentoring emerging leaders within the institution.
- Led team projects, fostering collaboration and enhancing group performance.
- Developed and implemented strategic initiatives to improve student leadership skills.
- Mentored peers, providing guidance on effective leadership practices and conflict resolution.
- Facilitated workshops, promoting active engagement and critical thinking among participants.
- Coordinated events, ensuring alignment with organizational goals and student interests.
- Strengthened community partnerships through outreach and networking efforts.
- Engaged in beginning of year orientations to assist students with initial adjustment to university academic life.
- Implemented collaborative projects, fostering teamwork and problem-solving skills among students.
- Supported student-led events such as fundraisers or volunteer drives, allowing them to practice their newfound skills in a practical setting.
- Inspired a sense of responsibility in students by assigning leadership roles during group work or community service initiatives.
- Incorporated real-world examples into lessons to demonstrate practical applications of leadership principles.
- Conducted peer-mediations between students to help resolve conflicts and reach agreements.
- Advanced personal and professional growth with active participation in leadership workshops and seminars.
- Developed comprehensive understanding of team dynamics through participation in interdisciplinary project teams.
Food Pantry Coordinator
Pueblo Community College
01.2015 - 05.2019
- Coordinated food distribution activities, ensuring efficient operations and timely service delivery to community members.
- Developed and implemented outreach programs to increase pantry utilization among target populations.
- Managed inventory control processes, maintaining accurate records of food supplies and resources.
- Trained and supervised volunteers, fostering a collaborative environment and enhancing team performance.
- Established partnerships with local organizations, enhancing resource availability and community engagement.
- Led fundraising initiatives, securing essential resources to sustain pantry operations and expand offerings.
- Implemented best practices in food safety protocols, ensuring compliance with health regulations and standards.
- Coordinated volunteer schedules for smooth pantry operations and consistent staffing levels.
- Supervised a team of dedicated volunteers who assisted in the day-to-day operations of the pantry, ensuring tasks were completed efficiently and effectively.
- Worked closely with other non-profit organizations to identify additional resources for clients, such as housing assistance or financial support programs.
Admissions, Event Staff, GS Manager
Pueblo Zoo
01.2017 - 01.2019
- Managed admissions, events, and GS operations at Pueblo Zoo. Streamlined ticketing process, enhancing visitor experience and reducing wait times significantly.
- Orchestrated successful events, boosting zoo attendance and revenue. Implemented cost-effective strategies, leading to substantial savings in operational expenses.
- Fostered team synergy across departments, improving communication and efficiency. Mentored new staff, ensuring smooth onboarding and consistent service quality.
- Did over night security staffing during events.
- Monitored visitors safety as well as staff.
- Used radio systems to connect with other staff over safety measures, and also radio keepers in and out of dangerous animal enclosures. While on stand by with tranquilizers.
- Meticulously managed GS operations, ensuring compliance with safety regulations. Conducted thorough data analysis, providing insights for strategic decision-making.
- Streamlined admissions process, reducing wait times and enhancing visitor satisfaction. Orchestrated successful events, driving increased attendance and revenue.
Education
Bachelors - Marine Biology and Sustainable Aquaculture
University of Maine
Pueblo, CO12.2025
Associate of Arts - General Studies
Pueblo Community College
Pueblo, CO05.2018
High School Diploma - undefined
Goal Academy
01.2015
Skills
- Advanced Adobe Photoshop skills
- Incident reporting
- Superior customer service
- Surveillance
- Emergency response
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Threat management
- Staff management
- Metal detector operation
- Workplace violence prevention
- Operations management
- Crisis intervention training
- Certified in CPR/AED
- Company leadership
- Training and leadership
- Staff supervision
- Staff training and development
- Customer service
Certification
- Certified CPI, [ Care, Welfare,Safety,Security ] UCHealth Parkview Medical Center, 03/06/25-03/06/27
- Certified BLS / AED, UCHealth Parkview Medical Center - 09/30/2027
Timeline
Security Officer
UCHealth Parkview Medical Center
01.2025 - Current
Patient Attendant
Parkview Uchealth
07.2023 - 01.2025
Sales Associate
Walmart
01.2021 - 05.2022
Bartender, Bar Backup
Green Parrot Lounge
01.2020 - 02.2022
Front End Cashier
Gateway Liquor
01.2019 - 02.2022
Home Health Care
Argus
01.2018 - 01.2020
Admissions, Event Staff, GS Manager
Pueblo Zoo
01.2017 - 01.2019
Pueblo Community College Leadership Vice President
Pueblo Community College
01.2015 - 05.2019
Food Pantry Coordinator
Pueblo Community College
01.2015 - 05.2019
Photographer
ALN Photography
01.2015 - Current
Dinardo's Seasonal Security
Dinardos
07.2013 - Current
Associate of Arts - General Studies
Pueblo Community College
High School Diploma - undefined
Goal Academy
Bachelors - Marine Biology and Sustainable Aquaculture
University of Maine
ADDITIONAL INFORMATION
- LEADERSHIP EXPERIENCE
- Participated in Associated Student Government 2015-2018
- Held positions of Student Government Secretary, Coordinator, and Vice President
- Took extracurricular Leadership Classes
- Completed research project to make a difference in the community, creating 157 flowers from recycled materials for local seniors in nursing homes
- Participated in Law Classes under Chief of Police and took Psych classes as extra curricular.
- AWARDS AND ACHIEVEMENTS
- Leadership Award
- Completed AA degree
- 3.85 GPA Associates Degree
- 293 Credits Completed in College before start of Bachelors
- 4.0 GPA working on Bachelors Degree