Laura Herrera
Pueblo,CO
Summary
Dynamic Patient Care Assistant at UCHealth Parkview Medical Center, skilled in critical thinking and patient care. Successfully enhanced patient engagement and safety through effective communication and teamwork. Proven ability to cultivate relationships and drive satisfaction, leveraging multitasking and organization to exceed care standards and foster loyalty among patients and staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
UCHealth Parkview Medical Center
07.2023 - Current
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
Area Representative
International Student Exchange
02.2021 - 08.2022
- Maintained and grew existing accounts while expanding network and relationship with untapped consumer base through targeted marketing methods.
- Cultivated strong base of satisfied customers for long-term territory revenue.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Bachelor of Arts - International Relations
University of Colorado Denver
Aurora, COSkills
- Team collaboration
- Conflict resolution
- Basic life support
- Multitasking and organization
- Patient care
- Critical thinking
Certification
- CNA - Certified Nursing Assistant
- First Aid/CPR Certified
Timeline
Patient Care Assistant
UCHealth Parkview Medical Center
07.2023 - Current
Area Representative
International Student Exchange
02.2021 - 08.2022
Bachelor of Arts - International Relations
University of Colorado Denver
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