Alexandria Ostrander
Vancouver,WA
Summary
Dynamic coffee roaster with expertise in blend development and quality control at Paper Tiger Coffee Roaster. Proven track record of enhancing flavor profiles and optimizing roasting schedules, resulting in increased customer satisfaction. Strong problem-solving and teamwork skills, committed to maintaining food safety compliance and operational excellence.
Overview
12
12
years of professional experience
Work History
Coffee Roaster
Paper Tiger Coffee Roaster
06.2019 - Current
- Performed troubleshooting, preventive maintenance and sanitation procedures.
- Assisted in the development of new blends, contributing to product innovation and expanding company offerings.
- Enhanced coffee flavor profiles by implementing precise roasting techniques and adjusting roast levels.
- Communicated to manufacturing partners and monitored machine performance issues to minimize downtime.
- Maintained coffee quality by adhering to guidelines, product specifications, and quality procedures.
- Operated ground or roasted coffee controls and equipment.
- Conducted internal recall investigations for product not meeting specifications.
- Maintained a clean and organized workspace, adhering to food safety standards and fostering a productive environment.
- Improved order fulfillment times through effective communication with shipping department regarding product availability status.
- Increased overall customer satisfaction with consistently high-quality coffee, utilizing expert knowledge of bean varieties and regions.
- Enhanced customer service by providing detailed information on coffee origins, processing methods, and flavor notes upon request.
- Provided training to new team members on roasting techniques and best practices, enhancing overall team performance.
- Optimized roasting schedules for maximum efficiency, minimizing downtime and increasing productivity.
- Reduced production waste by closely monitoring roasting processes and making timely adjustments.
- Processed over Number pounds of material on daily basis.
- Completed monitor repairs and basic equipment maintenance to keep systems running at peak levels.
- Worked with team members to smoothly move materials between stations.
- Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances.
- Inspected equipment before starting each production run and calibrated settings to meet order specifications.
- Checked raw materials against desired quality and quantity levels.
- Identified and resolved equipment malfunctions, jamming or spillage.
- Achieved production targets on consistent basis by efficiently loading and loading machinery.
- Prepared equipment for safe and efficient operation and to achieve desired temperatures.
Barista
Paper Tiger Coffee Roaster
06.2013 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High-school Diploma -
Rifle High-school
Rifle, COSkills
- Consistency maintenance
- Blend development
- Sensory evaluation
- Food safety compliance
- Cupping proficiency
- Production scheduling
- Temperature control
- Quality control analysis
- Roasting equipment operation
- Expert coffee roasting
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Punctuality
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Safety compliance
- Relationship building
- Equipment cleaning
- Basic math skills
- Production monitoring
- Task prioritization
- Stress tolerance
- Equipment operation
- Interpersonal skills
- Analytical thinking
- Goal setting
- Malfunction troubleshooting
- Professionalism
- Time management abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Coffee Roaster
Paper Tiger Coffee Roaster
06.2019 - Current
Barista
Paper Tiger Coffee Roaster
06.2013 - Current
High-school Diploma -
Rifle High-school
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