Alexandria Perez
Bloomington,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Production Team Member
Rivian
Normal, IL
09.2022 - 07.2024
- Operated and monitored production machinery to ensure efficient functioning of the line.
- Supported coworkers with tasks related to assembly line operations.
- Identified problems with production lines and took corrective action as needed.
- Provided input on possible improvements for streamlining production methods.
- Monitored inventory levels and restocked materials as needed.
- Followed safety protocols while operating equipment or handling hazardous materials.
- Followed detailed assembly instructions, processes, and procedures for product assembly.
- Provided on-the-job training to new employees on production techniques and machinery operation.
- Collaborated with team members to troubleshoot and resolve equipment malfunctions.
- Hand-assembled needed parts with bolts and screws.
- Performed pre-operation inspections to ensure machines were ready for use.
Shift Manager/ Delivery Driver/ Cook
Pizza Hut
Normal, IL
12.2020 - 09.2022
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Trained new employees on company policies, procedures, and job responsibilities.
- Inspected work areas regularly for cleanliness and organization standards.
- Resolved conflicts between employees or customers in a professional manner.
- Ensured compliance with food safety regulations and quality standards.
- Upheld company standards and compliance requirements for operations.
- Managed daily cash intake by counting out registers and tabulating profits.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Crew Member
Dairy Queen
Normal, IL
12.2019 - 10.2020
- Educated customers on menu items, product ingredients and nutritional values.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Collaborated with other team members to ensure timely completion of tasks.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Served orders to customers at windows, counters and tables.
- Recorded customer orders and communicated clearly to confirm each order.
- Kept customer and food preparation areas clean and well-organized.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
Tanning Consultant
SunRoom Tanning
Normal, IL
06.2019 - 09.2019
- Explained the benefits of using different types of tanning beds and lotions.
- Advised clients on the best sunless tanning methods available in the salon.
- Kept detailed records of customer visits, purchases, and payments received.
- Provided recommendations to customers on appropriate tanning levels for their skin type.
- Maintained a clean and sanitary environment in the salon at all times.
- Greeted customers and provided information about tanning services.
- Implemented promotional sales strategies to increase membership sign-ups and product sales.
- Processed sales transactions and handled cash and credit card payments accurately.
- Cleaned and sanitized tanning beds and rooms.
- Provided thorough instructions on tanning bed operation and safety precautions to clients.
Sales Associate
Party City
Normal, IL
10.2016 - 11.2016
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of sales and promotions, return policies and security practices.
Softball Umpire
Bloomington-Normal Girls Softball Association
Bloomington, IL
05.2014 - 07.2016
- Responded promptly to inquiries from parents, coaches, and referees about umpiring policies and procedures.
- Utilized judgment in making decisions regarding rule interpretations or violations.
- Conducted pre-game meetings with teams to review ground rules.
- Served as an impartial arbiter by enforcing the rules without bias toward any particular team or individual.
- Communicated decisions clearly to players and coaches.
- Adhered to and enforced game rules and regulations.
Education
Associate in Arts (AA) -
Heartland Community College
Normal, IL12.2021
Skills
- Delivery Driver Experience
- Shift Management
- Cash Handling
- Opening and closing procedures
- Cleaning Experience
- Customer Service
- Kitchen Experience
- Computer Skills
- Product Assembly
Languages
Spanish - Beginner
Timeline
Production Team Member
Rivian
09.2022 - 07.2024
Shift Manager/ Delivery Driver/ Cook
Pizza Hut
12.2020 - 09.2022
Crew Member
Dairy Queen
12.2019 - 10.2020
Tanning Consultant
SunRoom Tanning
06.2019 - 09.2019
Sales Associate
Party City
10.2016 - 11.2016
Softball Umpire
Bloomington-Normal Girls Softball Association
05.2014 - 07.2016
Associate in Arts (AA) -
Heartland Community College