Alexandria Robinson
South Bend,IN
Summary
Dynamic retail manager with extensive experience at Walmart, excelling in inventory management and customer service. Proven track record of enhancing operational efficiency and reducing waste, while training teams to deliver exceptional service. Skilled in merchandising strategies and quality control, driving customer satisfaction and loyalty through optimized product offerings.
Overview
9
9
years of professional experience
Work History
Meat/Produce Manager
Walmart
South Bend, IN
03.2025 - Current
- Managed produce department operations to ensure optimal stock levels and product freshness.
- Trained and mentored team members on best practices for handling and displaying produce.
- Implemented inventory control measures to reduce waste and improve product turnover.
- Collaborated with suppliers to source high-quality fruits and vegetables aligned with seasonal availability.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Coached and mentored new team members.
- Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
Barista
Herbalife
Niles, MI
07.2020 - 06.2025
- Prepared and served a variety of beverages, ensuring consistent quality and customer satisfaction.
- Operated espresso machines and blenders, maintaining equipment for optimal performance.
- Assisted customers with product selection, providing detailed information on ingredients and benefits.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Managed inventory levels, restocking supplies as needed to prevent shortages.
- Implemented new beverage recipes, enhancing menu offerings based on seasonal trends.
- Trained new staff on operational procedures and customer service techniques for improved efficiency.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Deli/Bakery Manager
Walmart
South Bend, IN
03.2025 - 05.2025
- Supervised daily bakery operations to ensure product quality and consistency.
- Trained staff on food safety standards and proper handling techniques.
- Managed inventory levels and conducted regular stock assessments.
- Implemented scheduling strategies to optimize labor efficiency during peak hours.
Front End Manager
Walmart
South Bend, IN
05.2024 - 04.2025
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Managed customer feedback initiatives to drive improvements in service quality and satisfaction.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained strong customer relations and effective customer service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.
Corrections Officer
St Joseph County
South Bend, IN
07.2023 - 06.2024
- Monitored inmate activity to ensure compliance with facility rules and regulations.
- Conducted regular security checks to maintain safety and order within the facility.
- Assisted in conflict resolution among inmates, promoting a peaceful environment.
- Documented incidents and maintained accurate logs for reporting purposes.
- Enforced safety protocols and procedures to minimize risks during daily operations.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Led inmate work crews completing maintenance, construction, farming and operations activities.
Cleaner
Michiana Sanitation Specialist
Niles, MI
07.2022 - 01.2023
- Maintained cleanliness and sanitation standards in residential and commercial spaces.
- Operated cleaning equipment, including floor buffers and pressure washers, efficiently.
- Adhered to safety protocols to ensure a safe working environment for all staff.
- Collaborated with team members to complete large-scale cleaning projects effectively.
Apparel Manager
Walmart
South Bend, IN
08.2021 - 06.2022
- Managed inventory levels to ensure product availability and minimize stockouts.
- Developed merchandising strategies to enhance product visibility and optimize sales performance.
- Collaborated with cross-functional teams to streamline supply chain processes and improve operational efficiency.
- Trained and mentored team members on best practices for customer service and merchandise management.
- Oversaw visual merchandising standards to maintain brand consistency across all departments.
- Assisted customers with sizing issues or style recommendations, delivering personalized shopping experiences that fostered loyalty.
- Collaborated with other department managers to develop cross-promotional initiatives that increased overall store revenue.
Apparel Associate
Walmart
South Bend, IN
08.2020 - 08.2021
- Assisted customers with product selection and inquiries, ensuring positive shopping experiences.
- Maintained organized merchandise displays, enhancing store presentation and accessibility.
- Operated cash registers accurately, processing transactions efficiently and managing customer payments.
- Collaborated with team members to restock shelves promptly, supporting inventory management initiatives.
Stocking Associate
Walmart
South Bend, IN
08.2017 - 08.2019
- Assisted in restocking shelves to ensure product availability and presentation standards.
- Operated equipment for lifting and moving merchandise safely and efficiently.
- Maintained cleanliness and organization of stock areas to support efficient operations.
- Collaborated with team members to optimize inventory management processes.
Party Host
SkyZone
Mishawaka, IN
01.2017 - 11.2017
- Facilitated engaging party experiences for guests, ensuring satisfaction and enjoyment.
- Coordinated logistics for events, including setup, scheduling, and resource allocation.
- Monitored safety protocols to maintain a secure environment for all attendees.
- Assisted with inventory management of party supplies and equipment to ensure availability.
Education
Certification - Business Management
Bellevue University
Bellevue, NEHigh School Diploma -
Nile’s Senior High School
Niles, MI05.2019
Skills
Customer service
Retail management experience
Retail inventory management
Produce washing
Inventory counting
Operational efficiency
Stock rotation
Merchandising strategies
Purchasing and planning
Inventory replenishment
Pricing strategy
Quality control analysis
Product merchandising
Ordering procedures
Administration and management
Promotional planning
Timeline
Meat/Produce Manager
Walmart
03.2025 - Current
Deli/Bakery Manager
Walmart
03.2025 - 05.2025
Front End Manager
Walmart
05.2024 - 04.2025
Corrections Officer
St Joseph County
07.2023 - 06.2024
Cleaner
Michiana Sanitation Specialist
07.2022 - 01.2023
Apparel Manager
Walmart
08.2021 - 06.2022
Apparel Associate
Walmart
08.2020 - 08.2021
Barista
Herbalife
07.2020 - 06.2025
Stocking Associate
Walmart
08.2017 - 08.2019
Party Host
SkyZone
01.2017 - 11.2017
Certification - Business Management
Bellevue University
High School Diploma -
Nile’s Senior High School