Alexandria Roy
Blaine,TN
Summary
Hardworking Hostess with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
10
10
years of professional experience
Work History
Suite Manager
Boyd Sports
03.2018 - Current
- Communicated repair needs to maintenance staff.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bartender
All Occasion Catering
03.2017 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Outback Steakhouse
01.2014 - 02.2018
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Performed opening and closing duties, setting up for incoming shift.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Jefferson County High School
Dandridge, TN05.2008
Skills
- Customer Service
- Problem Solving
- Adaptability
- Creativity
Timeline
Suite Manager
Boyd Sports
03.2018 - Current
Bartender
All Occasion Catering
03.2017 - 10.2021
Bartender
Outback Steakhouse
01.2014 - 02.2018
High School Diploma -
Jefferson County High School
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