Rachel Humphries
Suite Attendant
High Point,NC
Summary
Experienced in multiple positions at Oak View Group, starting as an Ice Cream scooper, and working my way up to positions such as Suite/Club Attendant, Sideline Service, Concession Cashier, and Beertender, including draft and canned beverages. A gymnast for 7 years, a dancer for 5 years, and a cheerleader for 6 years, with cheer captain experience in my 8th and 12th grade years. I was a school choir member in 7th-12th grade and a member of the Chamber Choir during my freshman year at High Point University. During my senior year of high school, I played Regina George in the high school version of Mean Girls. Learning dance, singing, and acting skills on a performance level.
Overview
2
2
years of professional experience
Work History
Suite/Club Attendant
OVG
04.2022 - Current
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored dining room inventory and replenished as necessary.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Experience in beertending.
- Knowledge of types of beer and wine.
- Customer service skills.
- Conversational Spanish.
- Microsoft and Google experience.
Dance Teacher
The Arts Academy
08.2023 - 01.2024
- Planned routines for recitals and performances.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Adhered to studio guidelines and legal requirements.
- Monitored student behavior to identify potential issues and address problems appropriately.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Provided feedback, guidance and support to students on participation and performance.
- Learned to work with ages 5-12.
Education
Bachelor of Arts - Event Management
High Point University
High Point, NC05.2027
High School Diploma -
Wheatmore High School
Trinity, NC06.2023
Skills
- Food and Beverage Service
- Customer Service
- Safe Food Handling
- Cleaning
- Quality Assurance
- Table setup
- Cash Register Operation
- Beverage Preparation
- Table Bussing
- Food Running
- Professional Demeanor
- Interpersonal Communication
- Analytical Skills
- Self Motivation
- Time management abilities
- Beverage Making and Delivery
- Problem-Solving
- Customer service excellence
- Adaptability and Flexibility
- Problem-solving aptitude
- Multitasking Abilities
- Interpersonal Skills
- Safety awareness
- Team building
- Organizational Skills
- Active Listening
- Teamwork and Collaboration
- Attention to Detail
- Analytical Thinking
- Relationship Building
- Problem-solving abilities
- Guest service
- Team Leadership
- Excellent Communication
- Customer Relations
- Decision-Making
- Food Safety
- Singing
- Dancing
- Teaching
- Conversational Spanish
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Singing, Dancing, Acting, Leadership
Cheerleading Captain, Dance instructor, lead in senior year musical.
Languages
Spanish
Limited Working
Timeline
Dance Teacher
The Arts Academy
08.2023 - 01.2024
Suite/Club Attendant
OVG
04.2022 - Current
Bachelor of Arts - Event Management
High Point University
High School Diploma -
Wheatmore High School
Similar Profiles
Steven HaganSteven Hagan
Housekeeping at OVGHousekeeping at OVG
Trudy SweetenTrudy Sweeten
General Manager at OVGGeneral Manager at OVG
Christopher YsianoChristopher Ysiano
Kitchen Supervisor at OVGKitchen Supervisor at OVG
Vanessa RamosVanessa Ramos
Concessions Cashier at OVGConcessions Cashier at OVG
Kervens DestineKervens Destine
Warehouse Associate at AmazonWarehouse Associate at Amazon