Alexandria Silvas
Plainsboro,United States
Summary
Dynamic Human Resource professional with 4 years of experience enhancing employee engagement and streamlining HR processes to drive organizational success. Proficient in onboarding, employee relations, and training management, and demonstrating a commitment to fostering a positive workplace culture. Skilled in utilizing HRIS for data management and compliance, while ensuring meticulous attention to detail in administrative functions. Adept at building collaborative relationships across all levels of an organization, contributing to a cohesive and productive work environment. Passionate about supporting employee development initiatives and enhancing overall operational efficiency. Received aPHR certification by HRCI in February 2024.
Overview
10
10
years of professional experience
Work History
Human Resource Assistant
Creative Artist Agency
02.2023 - 09.2025
- Provides administrative support to the Senior HR Director, including calendar management/coordinating the scheduling of meetings, booking travel, and expense reporting for the HR team.
- Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HRIS, auditing for accuracy and compliance, including completing and verifying Form I-9.
- Develop and execute positive employee relations initiatives; coordinate check-ins, employee engagement initiatives, workshops, etc.; foster and maintain quality relationships with all employees by interacting and being available.
- Online file maintenance and HRIS (Workday) entry ensuring proper document storage.
- Manages employee recognition program and sends flowers/acknowledgements for personal employee events like the arrival of a baby or bereavement.
- Creates various types of correspondence, including employment verifications, personalized messages for birthdays, anniversaries, etc.
- Performs customer service functions by answering employee requests and questions.
- Assists the Learning and Development Director with coordinating training initiatives.
- Researches, analyzes, prepares, and presents hiring statistics. Assists with tracking information for the recruitment cycle.
- Maintain various internal information resources for the Operations team and other partners. Tracks various employee events such as LOA, employee reviews, and employee completion of required training.
Hiring Manager, Training Manager, Human Resource Administrator
Piper and Leaf Tea Company
10.2021 - 02.2023
- Facilitate all training, hiring, and performance reviews for all of the shops.
- Update and maintain all company employee records and Human Resource files.
- Conduct onboarding and orientation of newly hired staff.
- Assess the changing needs of the company and introduce and implement necessary training for the affected staff.
- Benefits administrator working with the Insurance Agency to ensure all benefits recipients are accurate and updated.
- Review performance evaluations, conduct promotions and make raise suggestions to the Director group.
- Act as a witness in conflict resolution situations, disciplinary actions, and terminations. Maintain effective documentation supporting the actions of the company while ensuring the individual rights of the employee are being supported.
Shop Manager
Piper and Leaf Tea Company
04.2021 - 02.2023
- Schedule staff according to anticipated volume.
- Maintain inventory of products and communicated needs to fulfillment department.
- Drive the implementation of company programs by developing action plans and directly motivating and instructing staff team to meet objectives.
- Cultivate and foster positive local connections with clients, potential clients, vendors, and businesses.
Shop Leader
Piper and Leaf Tea Company
08.2020 - 04.2021
- Serves the Joy to every customer.
- Creates new drink concoctions and suggests ideas to help bring sales to the shop.
- In charge of opening and closing the store as well as ensure the money and deposits are accurate.
Shipping and Fulfillment Assistant
Piper and Leaf Tea Company
10.2019 - 08.2020
- Provide support to Shipping and Logistics Manager in the form of:
- Packaging and shipping online items.
- Coordinating pickup of store items from warehouse.
- Keep track of all warehouse inventory.
- Providing coordination between Piper and Leaf and local farmers.
Front Desk Receptionist
Stevenson Educational Center
09.2015 - 05.2018
- Assistant to the Administrative Specialist of Student-Athlete Academic Development.
- Administrative duties include working with excel, powerpoint, and word documents.
- Answers phone calls, cleans up and locks up/opens center
- Check-in with athlete and tutor.
- Assists all Academic Coordinators with administrative duties as requested.
Education
B.A. - International Relations and Anthropology
Syracuse University
05.2019
Skills
- Microsoft Office Expert
- Workday Expert
- Administrative skills
- Office administration
- Maintaining files
- Scheduling
- Employee relations
- Human resources administration
- Onboarding coordination
- Effective planning
- Learning Management Systems
Timeline
Human Resource Assistant
Creative Artist Agency
02.2023 - 09.2025
Hiring Manager, Training Manager, Human Resource Administrator
Piper and Leaf Tea Company
10.2021 - 02.2023
Shop Manager
Piper and Leaf Tea Company
04.2021 - 02.2023
Shop Leader
Piper and Leaf Tea Company
08.2020 - 04.2021
Shipping and Fulfillment Assistant
Piper and Leaf Tea Company
10.2019 - 08.2020
Front Desk Receptionist
Stevenson Educational Center
09.2015 - 05.2018
B.A. - International Relations and Anthropology
Syracuse University