Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Alexandria Smith

Mableton,GA

Summary

Passionate leader with a decade of experience in luxury beauty and retail management, specializing in cosmetics, skincare, and fragrance sales. Adept at driving revenue growth, leading high-performing teams, and delivering exceptional customer experiences. Skilled in product education, brand storytelling, and executing business strategies that enhance brand visibility and client loyalty. Seeking a leadership role in beauty management to leverage expertise in team development, sales, and operational excellence.

Overview

10
10
years of professional experience

Work History

Store Manager

Pandora Jewelry
07.2024 - 01.2025
  • Led a high-performing sales team, consistently exceeding revenue targets.
  • Delivered luxury client experiences through personalized consultations.
  • Managed store operations, budgeting, inventory, and visual merchandising to align with brand standards.
  • Trained and mentored team members, enhancing performance and driving client retention.

Senior Sales Executive

The Connor Group
04.2022 - 06.2024
  • Built strong client relationships, converting 70% of leads into sales.
  • Implemented sales strategies that increased lease renewals by 15%.
  • Led and motivated team members, driving revenue growth and customer satisfaction.

Assistant Manager

Old Navy
07.2021 - 04.2022
  • Driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development
  • Leading the team to identify and execute merchandise decisions based on inventory levels, store layout, and customer base, to maximize business opportunities per the brand strategy
  • Fully understanding the financial statement and all the reports related to product placement and visual execution.

Lingerie Manager

Victoria's Secret
12.2019 - 04.2021
  • Directed brand initiatives and strategies, ensuring alignment with company objectives
  • Managed brand projects and guided team members to enhance brand visibility and drive sales growth
  • Established sales objectives and fostered a culture of accountability through weekly meetings
  • Mentored and coached a team, leading to a 40% promotion rate within the team, resulting in promotions and company growth
  • Educated customers on lingerie products, enhancing satisfaction and driving sales.

Chanel Beauty Advisor

Chanel
07.2017 - 01.2019
  • Provided expert knowledge of luxury skincare, cosmetics, and fragrances to high-end clientele.
  • Conducted makeup applications, skincare consultations, and product demonstrations to drive sales.
  • Assisted with in-store beauty events and VIP shopping experiences to enhance brand engagement.
  • Developed strong relationships with repeat clients, leading to increased customer retention and sales.

Jewelry Consultant

JB Robinson
04.2016 - 04.2018
  • Provided dynamic service to customers through active engagement and well-honed listening skills
  • Upsold warranties and purchase add-ons to customers to drive sales revenues
  • Attended company trainings and seminars on customer engagement strategies, marketing, promotions, and sales goals
  • Developed extensive conflict resolution skills to diffuse tense situations with unhappy customers.

Store Assistant Manager

Famous Footwear
09.2014 - 04.2016
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.

Education

High School Diploma -

Rich East High School
05.2014

Skills

  • Beauty & Cosmetics Retail Management
  • Makeup Artistry & Skincare Consultations
  • Brand Representation & Visual Merchandising
  • Team Leadership & Staff Development
  • Sales Strategy & Revenue Growth
  • Client Relationship Management (CRM)
  • Inventory Control & Loss Prevention
  • Product Training & Education
  • Event Planning & Customer Engagement

Accomplishments

  • 2024 National Top Sales, Top Sales, in Chicago and Foot Traffic Vice President, 02/01/24, I was awarded the National Top Sales and Market Top Sales accolades due to my consistent track record of surpassing sales targets and quotas, generating substantial revenue. My dedication to understanding customer needs, strategic sales approach, and ability to innovate and adapt to market trends have contributed significantly to our company's success. I am honored to be recognized for my contributions and remain committed to driving further growth and excellence in sales performance.
  • 2023 Grit Award, Top Sales and Foot Traffic Vice President, 08/01/23, In 2023 I was award the Grit, Top Sales Chicago and Foot Traffic award. Winning the grit award acknowledged my dedication and resilience in overcoming challenges, reflecting my commitment to excellence. My ability to adapt, innovate, and collaborate has contributed to our team's success, highlighting my role as a resilient and essential member. This recognition underscores my determination and grit in driving positive outcomes in my work.

Timeline

Store Manager

Pandora Jewelry
07.2024 - 01.2025

Senior Sales Executive

The Connor Group
04.2022 - 06.2024

Assistant Manager

Old Navy
07.2021 - 04.2022

Lingerie Manager

Victoria's Secret
12.2019 - 04.2021

Chanel Beauty Advisor

Chanel
07.2017 - 01.2019

Jewelry Consultant

JB Robinson
04.2016 - 04.2018

Store Assistant Manager

Famous Footwear
09.2014 - 04.2016

High School Diploma -

Rich East High School
Alexandria Smith