Leaha (Roy) Hernandez III
San Antonio,TX
Summary
Dedicated job seeker with strong organizational skills, seeking a Beauty Advisor position. Committed to contributing to the team's success in achieving company goals. Highly knowledgeable and enthusiastic about makeup cosmetics, with 20 years of experience and a deep understanding of the latest trends. Thriving on the opportunity to empower others by enhancing their confidence through personalized makeup routines. Fully committed to exceeding expectations.
Overview
16
16
years of professional experience
Work History
Cashier/Assistant Manager
Burger King's General Manager
New Braunfels, TX
06.2020 - 07.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Helped with all inventory count and payroll
- Kept daily emails in order for the general manager
- Did cash drawers for morning shift s that they could start their work day
- Did daily bank deposits for stores sales
Clinique Booth/Men's Department
Bealls
New Braunfels, TX
02.2015 - 05.2017
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- In charge of all makeup product inventory including giving professional advice through their training program for the makeup there at Clinique
- Gave professional makeovers for clients who needed makeup for certain events including weddings, proms, and or professional photographs
- specialized in contouring clients for their specific unique feature and they were happy EVERYTIME
- developed a strong bond between me and employees and everyone would refer me as the makeup expert
- gave advice for clients who needed their specific skincare needs met based on the type of skin they had whether that was oily dry or combination
Assistant Manager/Sales Associate
Dollar General
New Braunfels, TX
01.2012 - 11.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped general manager with all frate/inventory marking
Sales Associate/Accessory Spec.
Shasa
New Braunfels, USA
12.2009 - 04.2010
- Assist customer(s) with daily purchases, supervision/care of all accessories/costumers
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Sales with all accessories/inventory overall sales and supervision of all accessories
Cashier/Customer Care
Hastings
08.2008 - 11.2008
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answer phone calls and assist customers
- Check-In/Check-out videos/video games from customers
- Process, count, inspect and tag all videos/video games
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced shopping experience, provided product information and location assistance.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Usher, Cashier
Texas Cinema
12.2007 - 07.2008
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Reviewed tickets for authenticity and applicability to particular event.
- Improved safety, conducting regular checks of aisles and exits for obstructions.
- Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
- Assist with other duties as assigned by management
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs of concession stand.
- Pick-up delivery of all corporate supplies (candy, soda, popcorn etc.)
- Answered phone and provided information about current and future events at facility.
Education
San Antonio College
San Antonio, TX01.2010
GED -
New Braunfels High School
New Braunfels, TX01.2007
Skills
- General Industry Safety & Health Certification
- Food Handler Certification
- Skin care expertise
- Appointment scheduling
- Color matching
- Contour professional
- Makeup application
- Brand awareness
- Industry trends
- Hygiene standards
- Attention to detail
- Retail experience
- Clear communication
- Active listening
- Cash handling
- Customer engagement
- Client relationship building
- Paperwork management
- Beauty trends
- Skin analysis
- Inventory control
- Demonstration skills
- Cosmetics and facial care services
- Visual merchandising
- Product demonstration
- Cosmetics selection assistance
- Makeup techniques
- Display arrangements
- Manicures and pedicures
- Beauty product demonstration
- Beauty advising
- Teamwork and collaboration
- Friendly and helpful
School Organizations
Swim Team, 2005-2006
Timeline
Cashier/Assistant Manager
Burger King's General Manager
06.2020 - 07.2023
Clinique Booth/Men's Department
Bealls
02.2015 - 05.2017
Assistant Manager/Sales Associate
Dollar General
01.2012 - 11.2015
Sales Associate/Accessory Spec.
Shasa
12.2009 - 04.2010
Cashier/Customer Care
Hastings
08.2008 - 11.2008
Usher, Cashier
Texas Cinema
12.2007 - 07.2008
San Antonio College
GED -
New Braunfels High School