ALEXANDRIA STEPHENSON
Schertz
Summary
Hospitality professional with extensive experience in bar management, high-volume bartending, and front-of-house operations. Proven ability to lead teams, elevate the guest experience, and build lasting relationships with VIP and high-net-worth clientele through exceptional service, discretion, and attention to detail. Skilled in staff training, inventory management, cash handling, event execution, and driving operational efficiency while maintaining the highest standards of hospitality. Recognized for thriving in fast-paced, high-expectation environments where professionalism, leadership, and personalized service are essential.
Overview
2025
2025
years of professional experience
Work History
Lead Craft Bartender
Weighted Plate
New Braunfels, TX
2025 - 2026
- Trained and mentored junior bartenders on mixology techniques and customer engagement.
- Supervised bar operations, ensuring high-quality service and customer satisfaction.
- Managed inventory levels, minimizing waste while maintaining stock for peak service times.
- Collaborated with management to implement promotional events, increasing patron engagement and sales.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Lead Bartender
Cowboys and Cadillacs
01.2025 - 2026
- Delivered VIP-level service in a fast-paced, upscale bar with weekend and event crowds
- Managed private parties and high-profile events solo with attention to detail
- Created signature cocktails for daily and seasonal menus, building repeat customer loyalty
- Balanced multiple orders under pressure while maintaining calm, confident service
- Ensured cleanliness and compliance with TABC and Health Code standards
- Led team meetings to continually improve communication among staff members, resulting in more effective teamwork during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
NB ParTeeHaus
01.2024 - 01.2025
- Curated signature cocktails for daily and seasonal menus
- Built lasting customer relations that led to multiple 5 star reviews mentioning me by name
- Worked directly with distributors to place orders and maintain inventory
- Monitored stock levels, restocked efficiently, and kept the bar organized and fully operational
- Supported promotions and themed nights to drive traffic and increase sales
Manager / Business Development
Gruene Leaf
01.2020 - 01.2025
- Oversaw operations, staffing, and inventory while fostering a positive environment
- Built customer/vendor relationships to grow visibility and brand trust
- Created in-store promotions and marketing strategies to boost sales
- Streamlined systems during transitional phases to support business growth
- Hired and trained staff to uphold service consistency
National Sales Account Manager
Gruene Cross Health and Wellness
2018 - 01.2020
- Promoted products at regional and national trade shows
- Created quotes and closed sales deals with vendors and customers
- Tracked inventory and assisted with purchasing
- Compiled monthly sales reports for strategic planning
- Grew customer relations by providing consistency with products and follow ups
- Developed and maintained strong client relationships to drive sales growth.
Distribution Specialist
Pabst Brewing Company
San Antonio, TX
2012 - 2018
- Handled freight claims and coordinated distributor communication
- Ensured timely, damage-free deliver and pickup of orders with the breweries
- Audited freight billing for accuracy on distributor returns
- Worked with freight companies and distributors directly to handle and process damage claims
- Assisted in preparing monthly financial statements and reports.
- Processed and recorded financial transactions using accounting software.
- Maintained accurate records of accounts payable and receivable activities.
- Coordinated timely delivery of products to ensure optimal inventory levels.
Education
Associate of Science - Business
Butler Community College
01-2013
Graduate with Diploma - undefined
Samuel Clemens High School
01-2011
Skills
- Business Management
- Private Event Planning & Execution
- Specialty Cocktail Development
- Inventory & Vendor Management
- POS Systems (Toast, Clover, Square)
- VIP & Personalized Guest Service
- Staff Training & Team Leadership
- Social Media & Promotion Support
- Customer Relationship Building
- Conflict Resolution
- High Volume Bartending & Upselling
- Cash Handling & Reconciliation
- Suggestive selling
- Staff management
Timeline
Lead Bartender
Cowboys and Cadillacs
01.2025 - 2026
Bartender
NB ParTeeHaus
01.2024 - 01.2025
Manager / Business Development
Gruene Leaf
01.2020 - 01.2025
Graduate with Diploma - undefined
Samuel Clemens High School
Lead Craft Bartender
Weighted Plate
2025 - 2026
National Sales Account Manager
Gruene Cross Health and Wellness
2018 - 01.2020
Distribution Specialist
Pabst Brewing Company
2012 - 2018
Associate of Science - Business
Butler Community College