Alexandria Theard
Fairfield
Summary
Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings, and working with all types of customers. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Eager to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
Work History
Customer Service Desk Associate
The Home Depot
05.2022 - Current
- Cashier, returns, tool rental, online pickup, doors and windows dept, paint dept and order fulfillment
Front of House Trainer
LaRosa’s Family Pizzeria
11.2018 - 04.2022
- Trained all new front of house staff, customer service, cashier and drive-thru window duties and prepared salads, soups and desserts
Education
Bachelor’s Degree - Small Business Management
Miami University Hamilton
12.2025
Skills
- MS office proficiency
- Conflict resolution
- Incident tracking
- Service support
- Customer service
- Complaint handling
- Product training
- Issue troubleshooting
- Operating systems
- Hardware and peripherals
- Technical support
- Desktop support
- Analytical thinking
Websites
Activities
- Former co-captain of the Fairfield High School Varsity Volleyball Team
- Legacy Award recipient and co-record holder for highest serving percentage for Fairfield City Schools
- Former volunteer mentor for youth volleyball players
- Former volunteer at Great Parks Hamilton
- Outdoor Club at Miami University Hamilton Member
Timeline
Customer Service Desk Associate
The Home Depot
05.2022 - Current
Front of House Trainer
LaRosa’s Family Pizzeria
11.2018 - 04.2022
Bachelor’s Degree - Small Business Management
Miami University Hamilton