ALEXANDRIA TOLENTINO
Cicero,IL
Overview
26
26
years of professional experience
Work History
Visual Merchandising Manager
Forever 21
North riverside, IL
05.2015 - 04.2025
- Developed visual merchandising strategies to enhance brand presentation in stores. Design all new incoming products for a better sales experience for customers.
- Cashier One of my many duties at Forever 21 consisted of providing Cashier work and assisting the cashiers with any concerns and or question or returns .
- Collaborated with cross-functional teams to align store displays with marketing campaigns.
- Trained and mentored staff on visual standards and merchandising best practices.
- Analyzed customer behavior to optimize product placement and store layout.
- Managed inventory for visual displays, ensuring timely restocking and organization.
- Conducted store visits to assess compliance with visual merchandising guidelines.
- Created compelling window displays that reflected brand identity and current trends.
- Managed the design of window displays and in-store fixtures to ensure consistency with corporate standards.
- Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
- Provided guidance on best practices for visual merchandising techniques such as color blocking, layering, and asymmetry.
Manager of Sales and Production
Discovery Clothing
Oak Lawn, Illinois
11.1998 - 07.2014
- Managed daily sales operations and production workflows for retail clothing lines.
- Assisted in managing daily store operations and employee schedules.
- Coordinated inventory management and product restocking processes.
- Supported customer service initiatives and resolved customer inquiries effectively.
- Monitored sales floor for compliance with company policies and procedures.
- Trained new staff on operational procedures and store policies.
- Collaborated with the Store Manager on promotional activities and merchandising displays.
- Implemented visual merchandising standards to enhance product presentation.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
Education
High School Diploma -
Hubbard High School
Chicago, IL06-2007
Skills
- Visual merchandising
- Retail analytics
- Store layout design
- Inventory management
- Sales operations management
- Staff training and development
- Problem solving
- Attention to detail
Languages
English
Professional
Spanish
Professional
Timeline
Visual Merchandising Manager
Forever 21
05.2015 - 04.2025
Manager of Sales and Production
Discovery Clothing
11.1998 - 07.2014
High School Diploma -
Hubbard High School
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