Alexandria Tribble
Nashville,TN
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Operations Manager
AdaptHealth
09.2025 - Current
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed workflow processes to enhance efficiency and productivity across teams.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Oversaw daily operations to ensure compliance with quality and safety standards.
Dispatch Supervisor
AdaptHealth
01.2023 - 2025
- Modernized communications systems to improve productivity, reliability and efficiency.
- Evaluated and adjusted over 6 routes based on daily needs, available workers, traffic hazards, and weather conditions.
- Directed dispatching, routing, and tracking of 8 fleet vehicles.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
Dispatcher
AdaptHealth
06.2021 - 2023
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing, and tracking of 8 fleet vehicles.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Customer Service Representative
AeroCare Holdings Inc.
10.2020 - 2021
- Responded to over 50 customer requests for products, services, and company information daily.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Investigated and resolved accounting, service and delivery concerns.
Education
Bachelor of Science - Supply Chain Management, Business Administrative
Middle Tennessee State University
Murfreesboro, TN05.2021
Skills
- Safety oversight
- Performance monitoring
- Employee development
- Compliance management
- Human resources
- Operational planning
- Logistics oversight
- Staff supervision
- Customer relationship management
- Data analysis
- Technology
Timeline
Operations Manager
AdaptHealth
09.2025 - Current
Dispatch Supervisor
AdaptHealth
01.2023 - 2025
Dispatcher
AdaptHealth
06.2021 - 2023
Customer Service Representative
AeroCare Holdings Inc.
10.2020 - 2021
Bachelor of Science - Supply Chain Management, Business Administrative
Middle Tennessee State University