Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Washington

Acworth,GA

Overview

7
7
years of professional experience

Work History

Fulfillment Expert

Target
Acworth, GA
07.2021 - Current
  • Collaborate with team leads to meet and exceed daily productivity and accuracy goals in order to achieve customer satisfaction, and store sales
  • Anticipate guest needs by being highly knowledgeable about inventory to ensure effortless experience
  • Resolve inventory issues, improves operations, and provides exceptional customer support

Customer Service Associate

Walgreens
Kennesaw, GA
08.2017 - 07.2021
  • Applied problem solving skills to resolve customer inquiries and disputes, while de-escalating issues utilizing proper channels when necessary
  • Monitored beauty sales to ensure the store was reaching district goals, while accurately implementing solutions to increase sales
  • Coordinated and facilitated training for new hires in POS operation, stocking procedure, and customer service best practices

Greek Relations Commitee

Miracle At KSU
Kennesaw, GA
08.2021 - Current
  • Responsible for collaboration and administration of events to increase Greek life participation
  • Directly oversee communication between Miracle at KSU and Gamma Phi Beta to increase the number of active participants and ensure each sister is hitting goal during special events such as Zero Zeros, Wagon
  • Day ($100), and Day of Miracles ($81)
  • Inspire Greek life members to support the organization’s philanthropic partner, Children's Healthcare of Atlanta
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.

Public Relations Vice President

Gamma Phi Beta Sorority
Kennesaw, GA
11.2020 - 11.2021
  • Supervised the work of Public Relations department officers: set goals, lead regular department meeting, manage the department budget, and communicate regularly with officers and their advisors
  • Spearheaded and coordinated chapter publicity efforts through developing and implementing a comprehensive public relations plan to promote a safe and engaging sisterhood experience that resulted in the retention of all members
  • Represented the interests of the Public Relations department at the weekly executive council meetings and the chapter at the monthly Panhellenic and FSL meetings.

Belonging, Equity, Diversity, and Inclusion Chair

Gamma Phi Beta Sorority
Kennesaw, GA
03.2020 - 12.2020
  • And Inclusion Chairwoman, Gamma, Hosted workshops on the importance of diversity and inclusion within the Greek life community, including but not limited to: anti-racism, social media and politics, and embracing differences
  • Collected data and created reports to the Chapter and executive council for program evaluations as requested
  • Audited the chapter practices, challenge existing barriers and provided recommendations to implement inclusive chapter practices in consultation with advisors.

Education

Bachelor of Science - Biology

Kennesaw State University
12.2022

Skills

  • SKILLS Customer Service
  • Microsoft Office
  • Adaptability
  • Problem Solving
  • Communication and
  • Presentation
  • Data Management
  • Data Collection
  • Goal Development

Timeline

Greek Relations Commitee

Miracle At KSU
08.2021 - Current

Fulfillment Expert

Target
07.2021 - Current

Public Relations Vice President

Gamma Phi Beta Sorority
11.2020 - 11.2021

Belonging, Equity, Diversity, and Inclusion Chair

Gamma Phi Beta Sorority
03.2020 - 12.2020

Customer Service Associate

Walgreens
08.2017 - 07.2021

Bachelor of Science - Biology

Kennesaw State University

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Alexandria Washington