Alexandria Whitacre
Elk Garden,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Dietary Services Manager
Oakland Nursing And Rehabilitation
Oakland, MD
10.2023 - 05.2024
- Increased employee retention rates through effective motivation strategies and fostering a supportive work culture.
- Expanded knowledge of industry best practices by attending relevant conferences and workshops regularly.
- Worked closely with physicians to create specialized diets for medically complex patients, promoting optimal health outcomes during treatment periods.
- Streamlined purchasing procedures, resulting in significant cost savings without compromising ingredient quality.
- Enhanced team efficiency with streamlined work processes and optimized schedules for dietary staff members.
- Improved patient satisfaction by implementing personalized dietary plans and addressing individual needs.
- Implemented portion control measures to reduce waste while maintaining proper nutrition levels for patients.
- Successfully managed dietary restrictions for patients with allergies or sensitivities, ensuring their safety during meal times.
- Coordinated special events and catering requests, exceeding expectations while staying within budget constraints.
- Built positive relationships with patients and families through consistent communication regarding dietary needs and preferences.
- Managed inventory effectively, reducing food waste and cutting costs without sacrificing meal quality or variety.
- Maintained a safe and sanitary work environment by enforcing strict cleanliness standards throughout the facility.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Team Member
Sheetz
Oakland, MD
11.2018 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Monitored and verified all merchandise was properly priced and labeled.
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged, and input information into database system.
Education
Keyser High School
Keyser, WV05.2014
Skills
- Food Safety Regulations
- Sanitation protocols
- Meal Preparation
- Health Promotion
- Facility Management
- Recordkeeping skills
- Inventory Management
- Workflow Optimization
- Supply Coordination
- Customer Service
- Problem-Solving
- Reliable and Responsible
- Critical Thinking
- Money Handling
- Calm and Pleasant Demeanor
Timeline
Dietary Services Manager
Oakland Nursing And Rehabilitation
10.2023 - 05.2024
Team Member
Sheetz
11.2018 - 07.2023
Keyser High School