Alexandrine Venini
Summary
Industrious Funeral Assistant with extensive customer service experience and good community relations skills. Strong foundation of industry knowledge learned 1 year in mortuary roles. Known for compassionate yet efficient work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Funeral Service position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Bartender
Firebirds Wood Fired Grill
2023.03 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Preschool Teacher
Skipwith Academy
2022.05 - 2023.05
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Lead Server
District 5
2021.03 - 2023.04
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Conducted meetings with management to discus operational issues and develop ways to improve services.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Caregiver
Right At Home Health Care
2020.04 - 2022.03
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Janitor
American Family Fitness
2018.02 - 2019.03
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Maintained floor cleaning and waxing equipment.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Checked in and stocked inventory throughout facility.
Cashier
Rite Aid
2017.02 - 2018.03
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Funeral Service And Mortuary Science
John Tyler Community College
Chester, VA05.2025
High School Diploma -
Cosby High School
Chesterfield, VA06.2020
Skills
- Drawer Management
- Guest Services
- Merchandise Restocking
- Customer Complaint Resolution
- Customer Service
- Cash Handling
- Skilled Housekeeper
- Chemical Handling
- Classroom Instruction
- Student Engagement
- Timesheet Processing
- Paperwork Drafting
- Payment Verification
- Office Administration
- Business Management
- Motivational Leadership
- Customer Engagement
- Budget Administration
- Client Relationships
- Recordkeeping
- Time management
- Staff supervision
- Decision making
- Effective communication
- Event planning
- Conflict resolution
- Data analysis
- Goal setting
- Problem solving
- Client relations
- Team building
- Multitasking Proficiency
- Floral Arrangements
- Organizational Abilities
- Religious customs knowledge
- Guest management
- Interpersonal skills
- Team collaboration
- Eulogy assistance
- Attention to detail
- Event coordination
- Emotional Support
- Professional Appearance
- Guest Interaction
- Accounting Software
- Mobility Assistance
- Behavioral Management
- ADL Assistance
- Progress Documentation
- Chronic Disease Management
- Meal Preparation
- Patient Companionship
- Basic Housekeeping
- Incident Reporting
- Care Plan Adherence
- HIPAA Compliance
- Documentation
- Physical Therapy Support
- Dependable and Responsible
- COVID-19 Safety Policies
- Clinical Quality Program Standards
- Incapacitation Care
- Supportive Companionship
- Daily Living Assistance
- Care Plan Assessment
- Respectful and Compassionate
- Patient Care
- Compassionate Care
Timeline
Bartender
Firebirds Wood Fired Grill
2023.03 - Current
Preschool Teacher
Skipwith Academy
2022.05 - 2023.05
Lead Server
District 5
2021.03 - 2023.04
Caregiver
Right At Home Health Care
2020.04 - 2022.03
Janitor
American Family Fitness
2018.02 - 2019.03
Cashier
Rite Aid
2017.02 - 2018.03
No Degree - Funeral Service And Mortuary Science
John Tyler Community College
High School Diploma -
Cosby High School