Alexandro Ochoa
Willis
Summary
Great with customer service and payment handling abilities. Excellent customer service and conflict resolution skills have been demonstrated in the past. Adaptable professional with experience in employee development, team collaboration, and customer, waitstaff, and management conflict resolution. Committed to resolving customer complaints in a professional and calm manner.
Overview
4
4
years of professional experience
Work History
Waiter
Los 3 Mexicanos Mexican Bar & Grill
2023.05 - 2023.12
- Was in charge of plating the food and ensuring that the plate presentation and food quality were of the highest quality
- I'm familiar with how to communicate with a variety of people
Courtesy Clerk
Kroger
2022.03 - 2022.08
- Gathered and returned unpurchased or returned items to the appropriate shelf locations, as well as arranged displays to encourage sales
- Kept accurate and current customer account data with manual form processing and digital information updates
Lawn Caretaker
Willis Texas Landscaping (Family Owned)
2020.05 - 2022.03
- Trimmed the greenery, shrubs, and hedges to maintain a uniform appearance
- Kept regular landscaping schedules to improve lawn health and keep facilities tidy and well-kept
Referee
Stampede Sportsplex
2020.09 - 2022.01
- Coached little kid teams
- Explained and taught players and coaches the rules and regulations
- Made rule infractions and relevant penalties known to the players, coaches, and officiating team
Waiter
El Bosque
2021.03 - 2021.12
- Kept the tables clean by clearing dirty dishes, wiping down surfaces, and refreshing glasses
- Checked on guests to make sure they were happy with their meals and recommended additional items to boost restaurant sales
Education
MBA - Business and Finance
Hendrix College
05.2026
High School -
Willis High School
01.2022
High School -
Lone Star College Montgomery
01.2022
Skills
- Customer service
- Accurate money handling
- Table setting
- Dining area cleanliness
- Tableside service
- To-go order preparation
- Communication/Social Skills
- Guest seating arrangements
- Customer assistance
- Microsoft Excel
- Fluent in Spanish and English
- Excellent time management skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waiter
Los 3 Mexicanos Mexican Bar & Grill
2023.05 - 2023.12
Courtesy Clerk
Kroger
2022.03 - 2022.08
Waiter
El Bosque
2021.03 - 2021.12
Referee
Stampede Sportsplex
2020.09 - 2022.01
Lawn Caretaker
Willis Texas Landscaping (Family Owned)
2020.05 - 2022.03
MBA - Business and Finance
Hendrix College
High School -
Willis High School
High School -
Lone Star College Montgomery
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