ALEXANDRU OSTACI
Seattle,WA
Summary
Dedicated individual with over 10 years of experience supporting customers and teams in office and customer-facing roles. Recently relocated to Seattle from Europe and excited to bring my experience here as I begin a new chapter in my career. I communicate clearly, stay calm under pressure, and take pride in being someone people enjoy working with.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Catering Delivery Driver,
EzCater
Seattle
01.2026 - Current
- Coordinated daily catering deliveries for business and corporate clients, ensuring accurate order handling, timely pickups, and smooth drop-offs through close collaboration with dispatch and business teams.
- Monitored order details and maintained communication throughout delivery process, ensuring reliable service for offices, companies, and event locations.
Marketing Data Analyst,
Telus Digital
Gdansk
07.2024 - 03.2025
- Managed 250+ business clients, optimizing campaigns and maximizing ROI.
- Conducted client training sessions to improve campaign results and platform engagement.
- Achieved a 93% client satisfaction score through proactive consulting and support.
Client & Operations Coordinator,
To the Top
Bucharest
04.2023 - 06.2024
- Managed 180+ business clients, enhancing service delivery for top organizations in Romania.
- Led B2B outreach and campaign initiatives, resulting in increased donor engagement.
- Strengthened relationships with key partners, contributing to improved retention rates.
Financial Operator,
Altocere SRL
Bucharest
10.2022 - 04.2023
- Processed financial transactions and reconciled accounts to ensure accuracy and integrity.
- Ensured compliance while delivering timely, professional client service to enhance client satisfaction.
Account Services Representative,
CGS – Verizon
Bucharest
09.2021 - 10.2022
- Managed 200+ customer accounts, ensuring timely billing and effective service support.
- Collaborated with internal teams to enhance client satisfaction and retention strategies.
- Resolved billing issues and discrepancies by investigating disputes and issuing refunds.
Customer Support Representative,
CGS – Sprint
Bucharest
07.2020 - 09.2021
- Built relationships, identified client needs, and closed new accounts via outbound sales.
- Managed 200+ business and individual clients, consistently exceeding sales goals.
- Met monthly and quarterly sales targets.
Bartender,
Robertos Restaurant
Dubai
04.2019 - 06.2020
- Efficiently mixed ingredients to prepare cocktails, poured beers and wines according to drink recipes.
- Provided a friendly, timely, attentive service to create an exceptional experience for all guests.
- Provided excellent service to the guests and made them feel welcome, comfortable, important.
Bartender,
Il Faro Restaurant
Dubai
04.2017 - 04.2019
- Engaged with customers to process orders, prepare, and serve drinks, enhancing overall guest experience.
- Kept bar and service area neat, clean, and organized to ensure efficient service and a welcoming atmosphere.
- Oversaw stock levels of drinks, ingredients, and cleaning supplies to ensure smooth operations during service.
Travel Agent,
International Travel Network
Chisinau
09.2016 - 03.2017
- Built flights using GDS system, made hotel reservations, and collected payments to deliver seamless travel experiences.
- Demonstrated expertise in computer reservations and GDS systems, enhancing travel management efficiency.
- Attended travel seminars and trainings to stay informed on tourism trends, ensuring knowledgeable service for clients.
Bartender,
Cavo Spada Luxury Resort
, Crete Island
05.2016 - 08.2016
- Delivered high-end bar service to enhance guest experience at five-star resort in Crete.
- Crafted and served diverse drink selections to accommodate international guests' preferences.
- Mixed and served premium cocktails, wines, and spirits to elevate overall guest satisfaction.
Sales & Marketing Assistant,
Eclair Shop
Chisinau
03.2014 - 04.2016
- Assisted in managing marketing campaigns by organizing data, monitoring performance, and preparing reports.
- Supported sales and marketing teams with day-to-day administrative and coordination tasks.
- Helped maintain marketing materials, campaign documentation, and internal tracking systems.
Education
High School Diploma -
Alexandru Plămădeală College of Fine Arts
Moldova01-2014
High School Diploma -
Mihai Eminescu High School
Moldova01-2011
Raisa Cojocaru Art School
MoldovaSkills
- Customer service
- Client relations
- Sales and Account Management
- Digital Marketing
- Data Analysis
- CRM Systems
- Financial management
- Time Management
- Communication
- Multicultural Understanding
- Mixology
- Adobe Lightroom
- Adobe Photoshop
LANGUAGES
English, Russian, Romanian
Certification
- Digital Marketing Associate
- Meta 2024-2026
- Google Analytics Certification
- Skillshop 2025-2026
HOBBIES & INTERESTS
Photography, Painting and visual arts, Hiking and spending time in nature, Traveling and exploring new cultures, Baking and trying new desserts, Plant-based food, Dancing
VOLUNTEER
Washington Trails Association, 2026-04, Present
Personal Information
Authorized to work in the U.S.
Timeline
Catering Delivery Driver,
EzCater
01.2026 - Current
Marketing Data Analyst,
Telus Digital
07.2024 - 03.2025
Client & Operations Coordinator,
To the Top
04.2023 - 06.2024
Financial Operator,
Altocere SRL
10.2022 - 04.2023
Account Services Representative,
CGS – Verizon
09.2021 - 10.2022
Customer Support Representative,
CGS – Sprint
07.2020 - 09.2021
Bartender,
Robertos Restaurant
04.2019 - 06.2020
Bartender,
Il Faro Restaurant
04.2017 - 04.2019
Travel Agent,
International Travel Network
09.2016 - 03.2017
Bartender,
Cavo Spada Luxury Resort
05.2016 - 08.2016
Sales & Marketing Assistant,
Eclair Shop
03.2014 - 04.2016
High School Diploma -
Alexandru Plămădeală College of Fine Arts
High School Diploma -
Mihai Eminescu High School
Raisa Cojocaru Art School