Alexas Adams
Fulton,MO
Summary
Operations-focused healthcare professional with 6+ years of experience managing complex scheduling workflows, coordinating cross-functional teams, and delivering high-quality member experiences in fast-paced environments. Proven ability to execute detailed backend processes, proactively resolve bottlenecks, and serve as a trusted point of contact for providers and clients. Experienced in healthcare operations, insurance coordination, and workflow optimization. Passionate about patient empowerment, operational excellence, and improving healthcare delivery through efficiency and compassionate communication.
Overview
11
11
years of professional experience
Work History
Founder & Wellness Practitioner
Lexy June Wellness
Scottsdale, AZ
03.2022 - Current
- Manage end-to-end operations including scheduling, client onboarding, documentation, invoicing, and service delivery.
- Develop structured client workflows to ensure seamless appointment preparation and follow-up communication.
- Serve as primary point of contact for clients, resolving questions and ensuring a high-quality experience.
- Identify and implement operational efficiencies to streamline scheduling and client communications.
Scheduling Coordinator
Envision Healthcare
Phoenix, AZ
06.2018 - 03.2022
- Orchestrated complex clinician scheduling across multiple healthcare sites, ensuring contract compliance and operational efficiency.
- Managed detailed, multi-step workflows to move providers from onboarding through first shift readiness.
- Partnered with credentialing, recruiting, payroll, and site leadership to ensure seamless information flow.
- Retrieved and communicated schedule updates, resolving bottlenecks before impacting operations.
- Negotiated urgent coverage needs while maintaining compensation controls.
- Served as primary liaison between clinicians and site leadership to resolve scheduling conflicts quickly and effectively.
Insurance Coordinator
OrthoFi
Denver, CO
03.2018 - 05.2018
- Verified insurance benefits and obtained pre-authorizations through electronic portals and direct payer communication.
- Managed documentation accuracy and claim submission processes.
- Proactively followed up on denied or delayed reimbursements to ensure timely resolution.
- Communicated financial responsibilities clearly to patients and practice staff.
Administrative Assistant
Casa Mechanical Services
Round Rock, TX
10.2015 - 01.2018
- Coordinated high-volume scheduling up to seven weeks in advance.
- Managed payroll processing and internal documentation.
- Served as main customer contact, resolving service concerns and maintaining client satisfaction.
Education
800-Hour Yoga Teacher Training -
Southwest Institute of Healing Arts
Tempe, AZ03.2023
Skills
- Operational Workflow Management
- Cross-Functional Coordination
- Healthcare Scheduling & Logistics
- Process Improvement & Efficiency
- Customer & Member Experience
- Insurance Verification & Documentation
- Issue Resolution & Escalation Management
- Technical System Adaptability
- HIPAA Compliance
- Detail-Oriented Execution
Timeline
Founder & Wellness Practitioner
Lexy June Wellness
03.2022 - Current
Scheduling Coordinator
Envision Healthcare
06.2018 - 03.2022
Insurance Coordinator
OrthoFi
03.2018 - 05.2018
Administrative Assistant
Casa Mechanical Services
10.2015 - 01.2018
800-Hour Yoga Teacher Training -
Southwest Institute of Healing Arts