Alexavier Duran
Incline Village,Incline Village
Summary
Knowledgeable Customer Consultant with background in providing top-tier customer service and resolving complex issues efficiently. Successfully managed customer relationships and improved satisfaction levels through proactive approach. Demonstrated strong communication and problem-solving skills in all interactions, ensuring seamless customer experiences.
Customer service professional with keen eye for detail and reliability in managing daily transactions. Skilled in maintaining inventory, ensuring safety protocols, and providing excellent service. Known for strong teamwork and adaptability in dynamic environments.
Overview
3
3
years of professional experience
Work History
Construction Laborer
Bervid Custom Building
10.2023 - Current
- Collaborated with team members to complete framing, roofing, and drywall installations efficiently.
- Assisted in the assembly of structures by cutting, shaping, and joining materials according to blueprints.
- Monitored work progress and reported discrepancies to supervisors for timely resolution of issues.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Conducted daily site inspections to identify potential safety hazards.
- Observed safety regulations on job sites to minimize accidents.
- Worked on sites, installing roofs and other exterior components.
- Helped with erecting scaffolding and ladders.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Gas Station Clerk
Chevron
04.2023 - 10.2023
- Operated point-of-sale system to process transactions efficiently.
- Assisted customers with inquiries and product selection to enhance service experience.
- Maintained cleanliness and organization of store areas for optimal customer safety.
- Stocked shelves and organized inventory to ensure product availability and presentation.
- Implemented cash handling procedures to ensure accurate financial transactions.
- Collaborated with team members to streamline operations and improve workflow efficiency.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
Customer Consultant
SUBWAY®Restaurants
05.2022 - 04.2023
- Assisted customers with inquiries and product selection to enhance satisfaction.
- Developed knowledge of products and services to provide accurate information.
- Handled routine customer transactions efficiently and accurately.
- Adapted quickly to changing priorities and customer needs in fast-paced environment.
- Utilized point-of-sale systems effectively to process transactions and manage inventory.
- Gained insight into customer preferences to inform future product recommendations.
- Established long-term relationships with clients, fostering trust and loyalty through attentive service and follow-up communications.
Education
Incline High School
Incline Village, NVSkills
Attention to detail
- Team-oriented and dependable
- OSHA regulations
- Customer service and assistance
- Cleanliness and hygiene
- Operating cash register
- Stocking shelves
- Cash handling expertise
- Payment processing
- Point of sale operation
- Merchandising techniques
- Age verification
- Stocking
- Sales assistance
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Construction Laborer
Bervid Custom Building
10.2023 - Current
Gas Station Clerk
Chevron
04.2023 - 10.2023
Customer Consultant
SUBWAY®Restaurants
05.2022 - 04.2023
Incline High School
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