Alexay Sierra
Kissimmee,FL
Summary
“Experienced and dedicated server with over 12 years in fast-paced restaurant environments, committed to delivering exceptional customer service and creating memorable dining experiences. Skilled in multitasking, upselling, and maintaining high standards of cleanliness and efficiency. Seeking to bring professionalism, a team-oriented attitude, and a strong work ethic to a dynamic hospitality team.”
Overview
17
17
years of professional experience
Work History
Server And Cashier
Westgate Resort
Kissimmee, FL
04.2021 - Current
- Trained Cashier
- Give exceptional service and Take the food Orders from customers
- Giving good experience
- Customer Satisfaction
Server and Cashier
Cayo Caribe
San Juan, PR
09.2015 - 01.2020
- Work under pressure
- Bartender
- Customer service
- Concentrate in customer satisfaction
Waiter
FRIENDS RESTAURANT
Guaynabo, PR
07.2009 - 06.2016
- Ensure the costumer satisfaction
- Explain the menu, describe the dishes and cooking methods
- Answer customer question and make recommendation
- Kitchen, Bar and Dish washer helper
- Stock service areas and clean tables
- Cash handling
Trainer Role Playing
AKIMA LOGISTIC
Fayetteville, North Carolina
02.2008 - 03.2009
- Provide Realistic Situational training for US Army
- Participate in collective training events to replicate missions scenarios
- Use of non lethal weapon and act as aggressor assisting training military force
- Maintain standards in works areas
Education
High School Diploma -
Cacique Agüeybana High School
Bayamón, PRSkills
- Bilingual ( English & Spanish )
- Skilled at learning new concepts quickly
- Customer Satisfaction
- Health and safety compliance
- Multitasking
- Attention to detail
- Food and beverage knowledge
- Team collaboration
Timeline
Server And Cashier
Westgate Resort
04.2021 - Current
Server and Cashier
Cayo Caribe
09.2015 - 01.2020
Waiter
FRIENDS RESTAURANT
07.2009 - 06.2016
Trainer Role Playing
AKIMA LOGISTIC
02.2008 - 03.2009
High School Diploma -
Cacique Agüeybana High School