Alexandria Butera
Buffalo
Overview
3
3
years of professional experience
Work History
Compliance Surveillance Analyst
Citibank
09.2021 - Current
- Proficient in leveraging NICE CS and Total Conduct UAT systems to monitor, analyze and mitigate compliance risks
-Trained in both public and private side supervision groups with expertise in Markets, CPB and Private Side operations
-Cross-trained eCommerce colleagues on voice/NICE CS systems, including rules and best practices
-Led team working groups and meetings on Professional Development, collaborated with senior leadership in the ICRM VOE working group to strengthen department culture, an active participant in Women's Network
-Collaborated with the refinement team to recommend and impalement system enhancements
Education
Master of Science - Information Security And Digital Forensics
Niagara University
Niagara Falls, NY05-2025
Bachelor of Arts - Political Science And Government
St. Bonaventure University
Saint Bonaventure, NY12.2020
Trinity College
Oxford, England 08.2019
Internship Experience
Trobovich Law Firm, Buffalo, New York (Intern-Spring 2021)
- Conducted research for upcoming cases and organized evidence, exhibits and motions for the firm's attorneys
Warming House, Olean, New York (Coordinator August 2020-May 2021)
- Collaborated with volunteers from the WNY area to support those in need. Prepared, cooked, and packaged nightly meals while overseeing staff to ensure all tasks were completed efficiently
Timeline
Compliance Surveillance Analyst
Citibank
09.2021 - Current
Master of Science - Information Security And Digital Forensics
Niagara University
Bachelor of Arts - Political Science And Government
St. Bonaventure University
Trinity College