Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Software
Languages
Interests
Timeline
Hi, I’m

Alexci Williams

Columbus,OH
Every problem is a gift—without problems we would not grow.
Tony Robbins
Alexci Williams

Summary


Energetic Healthcare professional enthusiastic about improving efficiency and accuracy of billing procedures with first rate service and support to hospital and patients. Resourceful, detail-oriented and resilient. Extensive understanding of CPT and ICD9 coding and associated software systems. Four Years experience in medical billing, claims follow-up and customer service.

four years experience working on a mainframe computer. Experience using Outlook, Word and Excel.

Overview

8
years of professional experience

Work History

Aetna

Health Concierge / Task Consultant
05.2019 - 09.2024

Job overview

  • Coordinated care between multiple departments for seamless transitions and optimal patient support.
  • Developed strong relationships with patients and families, cultivating trust and rapport for better engagement in the care process.
  • Assisted patients in navigating complex insurance processes, alleviating stress and promoting financial wellbeing.
  • Managed sensitive information with discretion, maintaining strict confidentiality in accordance with HIPAA regulations.


  • Outbound follow-up and excellent customer service.

CVS Pharmacy

Pharmacy Intern
11.2016 - 06.2018

Job overview


  • Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Used pharmacy software to enter prescription and insurance information.
  • Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.


Education

South High School
Columbus, OH

High School Diploma
05-2015

University Overview

  • Early graduate
  • Average GPA 3.0

Skills

  • Patient confidentiality
  • Problem solving
  • Insurance verification
  • Data entry proficiency
  • Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third party payers
  • Microsoft

Certification

  • [State] Driver's License
  • CPR/AED Certification

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementWork-life balanceFlexible work hours401k matchPaid time off4-day work weekHealthcare benefitsWork from home optionStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company RetreatsPaid sick leave

Software

Microsoft

Excel

Languages

English
Full Professional

Interests

Read Books

Work out

Lunch Dates

Creative pop up shops

Music

Timeline

Health Concierge / Task Consultant

Aetna
05.2019 - 09.2024

Pharmacy Intern

CVS Pharmacy
11.2016 - 06.2018

South High School

High School Diploma

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Alexci Williams