Alexcia McCarthy
Auburndale,FL
Summary
Proven Blender Operator at Coca-Cola Beverages Florida, adept in critical thinking and raw material handling, I enhanced production efficiency and safety. Skilled in recipe formulation and customer service, I significantly reduced waste, ensuring quality and compliance. My collaborative approach and problem-solving abilities led to notable achievements in operational excellence and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Blender Operator
Coca-Cola Beverages Florida
12.2023 - Current
- Delivered consistent results under tight deadlines by prioritizing tasks effectively and working cooperatively with team members.
- Reduced waste and material costs by accurately measuring and mixing raw materials according to specified formulas.
- Recorded lot numbers and dates of products to ensure safety of use .
- Monitored production equipment and mixers for efficient and safe operation.
- Accurately recorded operational practices and production data.
- Tested sample materials to comply with specifications and general safety standards.
- Unloaded materials and goods at designated locations using forklift.
- HTST pasteurization & UHT knowledge (Juices & Smoothies)
- Recording and documenting temperature parameters
- SAP entry
- Knowledge of equipment operation- Choppers / Snorkels / Batch tanks / VST .
- CIPs
Mixer Operator
Publix Bakery Warehouse
08.2019 - 07.2023
- Complied with all company policies regarding food safety and sanitation, ensuring the production of high-quality, safe products for consumers.
- Consistently met production deadlines through effective time management and task prioritization skills.
- Improved inventory management by accurately tracking raw materials usage and notifying supervisors of low stock levels.
- Ensured consistent product quality by regularly inspecting finished batches and conducting tests.
- Trained new employees on proper mixer operation techniques, leading to efficient onboarding.
- Adapted to changing circumstances by quickly learning new mixing recipes and processes as required.
- Wore correct clothing and protective equipment for jobs.
- Routinely lifted and moved items weighing up to 50 pounds.
- Followed GMPs
- Change overs in a timely manner , cleaning equipment , changing pipes , unloading mixing stand and reloading new ingredients for the new run .
- Helped out other areas when needed or in downtime (packing,production,shipping)
Customer Service Cashier
Winn Dixie Supermarket
01.2016 - 06.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Redeemed coupons to discount purchases.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Western union , lottery , bill payments transactions etc.
Education
High School Diploma -
George Jenkins Highschool
Lakeland, FL05.2018
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Raw material handling
- Batch mixing
- Measurement techniques
- Recipe formulation
- Mixer operation
- Packaging experience
- Machine Operation
- Blending skills
- Troubleshooting abilities
- Quality Inspection
- Safety Procedures
- Sample Collection
- Equipment Assembly
- Equipment Troubleshooting
Timeline
Blender Operator
Coca-Cola Beverages Florida
12.2023 - Current
Mixer Operator
Publix Bakery Warehouse
08.2019 - 07.2023
Customer Service Cashier
Winn Dixie Supermarket
01.2016 - 06.2019
High School Diploma -
George Jenkins Highschool