Alex (Destiny) Perez
Portland,OR
Summary
Hard working and compassionate job seeker, eager to secure an entry-level position offering professional challenges which can be solved using my interpersonal skills, adaptive thinking and creative solutions. Ready to join the team and help things run smoothly and efficiently while maintaining positive vibes and a friendly environment.
Overview
4
4
Years of Customer Service Experience
3
3
Certifications
Work History
Lead Host, Host, Busser
Stanford's Steakhouse
Tanasbourne, OR
06.2023 - 01.2026
- Monitored the flow of customers entering the restaurant to ensure adequate staffing levels.
- Managed wait list for reservations using Open Table software system.
- Developed strong working relationships with fellow employees to provide seamless operations.
- Entering and packing to-go orders while maintaining hosting flow.
- Became acquainted with regular returning customers to ensure breazy interactions.
Grub Side Server
Pizza Schmizza Pub & Grub
Tanasbourne, OR
02.2022 - 04.2023
- Greeted customers then provided a friendly and warm presence throughout dining experience
- Used POS system to place and finalize orders.
- Maintained clean and organized dining serving areas to uphold restaurant hygiene standards.
- Resolved customer complaints professionally.
- Utilize communication practices with kitchen staff to serve meals in a timely manner.
- Carried out opening, closing, and shift change duties.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sales Associate
TJX Marshall's
Hillsboro, OR
11.2021 - 05.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Promoted loyalty memberships using tactical persuasion skills.
Education
High School Diploma - Digital Media Arts & Communication
2021
Skills
Spanish Speaking
- Seating arrangements
- Reservation coordination
- Brand representation
- Greeting guests
- Effective multitasking
- Detail-oriented
Teamwork and Collaboration
Good Telephone Etiquette
Planning and Coordinating
Customer service
Certification
- OLCC (Marijuana, Liquor)
- Food Handlers
Timeline
Lead Host, Host, Busser - Stanford's Steakhouse
06.2023 - 01.2026
Grub Side Server - Pizza Schmizza Pub & Grub
02.2022 - 04.2023
Sales Associate - TJX Marshall's
11.2021 - 05.2022
Lakewood High School - High School Diploma, Digital Media Arts & Communication