Alexei Rivera
Stockton,CA
Summary
Sociable, empathetic psychology alumni, passionate towards helping my community by providing mental health support and social services. Looking forward to furthering my education as a professional to build my knowledge and grow as a person. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I seek to maintain professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Care Provider (On Call)
Pacific Homecare Services
2011.06 - Current
- Provide personal hygiene
- Adjust meals through feeding tube
- Cleaning & Sanitizing common areas
- Operate Portable Nebulizer
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Promoted social, emotional, and physical health through diverse activities.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Shelter Counselor I
Human Services Agency
2023.02 - 2023.11
- Suspected Child Abuse Reporting System (SCAR) Reports
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Engaged clients in conversation to determine feelings and apprehensions.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
Care Manager Social Worker Aide/Assistant
Catholic Charities MSSP
2022.03 - 2022.10
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Coordinated referrals to community services to help clients obtain needed support.
- Conducted home visits across Location to check on patients' well-being.
- Protected clients' health information with strict protocols focused on controlling access to confidential information.
- Maintained impeccable case notes and documented activities fully in Software.
- Supported program leadership in handling day-to-day management needs of busy office.
- Transitioned residents and supporting family members to facility protocols and operational standards, answering questions and resolving problems during onboarding processes.
- Maintained thorough documentation of client interactions, progress towards goals, and relevant case notes.
- Conducted research on available community resources to maintain a comprehensive database for clients in need of various services.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated multiple transport projects simultaneously, achieving successful completion within deadlines.
Education
Bachelor Of Arts - Psychology
California State University - Stanislaus
Turlock, CA05.2022
Associate Of Arts -
San Joaquin Delta College
Stockton, CA05.2019
Skills
- Fluent in Spanish
- Patient Management
- Medical Documentation
- Transportation Assistance
- Case Management
- Medical Records Management
- Medical office administration
- Special Needs Care
- Compassionate communication
- HIPAA Compliance
- Client Transportation
- Multitasking and Organization
- Records Management
- Progress Documentation
- Dependable and Responsible
- Verbal and written communication skills
References
Upon request
Languages
Spanish
Native or Bilingual
Timeline
Shelter Counselor I
Human Services Agency
2023.02 - 2023.11
Care Manager Social Worker Aide/Assistant
Catholic Charities MSSP
2022.03 - 2022.10
Care Provider (On Call)
Pacific Homecare Services
2011.06 - Current
Bachelor Of Arts - Psychology
California State University - Stanislaus
Associate Of Arts -
San Joaquin Delta College
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