Alexei Rodriguez
Austin,TX
Summary
At my current position with Allied Universal, I excel in enhancing security and customer satisfaction through expert conflict resolution and comprehensive risk management. Skilled in computer applications and team leadership, I've significantly reduced security incidents, fostering robust stakeholder relationships and team cohesion.
With my time at Academy Sports and Outdoors. I was a detail-oriented and methodical floor lead handling high workload in fast-paced environment. Tagging, storing and picking merchandise for retail sales. Applying 2+ years of experience in busy retail environments.
Overview
4
4
years of professional experience
Work History
Security Shift Supervisor
Allied Universal Security Services
03.2023 - Current
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
- Strengthened relationships with key stakeholders by maintaining open and transparent communication channels.
- Coordinated with other departments to develop integrated security plans that addressed specific risks unique to each area.
Lead Team Sports Sales Associate
Academy Sports Outdoors
05.2021 - 01.2023
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Participated in weekly staff meetings, contributing ideas for improving store performance and discussing any challenges faced by associates collectively as a group.
- Assisted with visual merchandising efforts throughout the store, creating engaging displays that caught the attention of potential buyers.
- Efficiently managed inventory levels, minimizing stockouts and optimizing available space for new products.
- Supported fellow associates by sharing product knowledge and best practices, enhancing team performance overall.
Education
High School Diploma -
Del Valle High School
5201 Ross Rd, Del Valle, TX 7861705-2019
Associate of Applied Science - Cyber Security
Concordia University
11400 Concordia University Dr, Austin, TX 7872601-2028
Skills
- Computer skills
- Skilled in conflict resolution
- Team leadership
- Retail merchandising
- Time management
- Teamwork and collaboration
- Customer service
Languages
Spanish
Professional Working
Timeline
Security Shift Supervisor
Allied Universal Security Services
03.2023 - Current
Lead Team Sports Sales Associate
Academy Sports Outdoors
05.2021 - 01.2023
High School Diploma -
Del Valle High School
Associate of Applied Science - Cyber Security
Concordia University
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