Alexeonna Lewis
Sacramento,CA
Summary
Dynamic Store Manager with a proven track record at AutoZone, enhancing inventory management and reducing shrinkage by 2%. Skilled in customer service and operations manage, I foster teamwork and drive sales growth through effective goal-setting and performance feedback. Committed to delivering exceptional customer relations and optimizing store performance.
Overview
6
6
years of professional experience
Work History
Store Manager
AutoZone
Carmichael, CA
06.2024 - 05.2025
- Prevented stockouts of popular items by analyzing sales data and adjusting inventory.
- Developed and applied tactics to minimize loss, resulting in a significant drop in shrinkage by 2%
- Assisted in recruiting, hiring and training of team members.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Supervised guests at front counter, answering questions regarding products.
Parts Sales Manager
AutoZone
Sacramento, CA
11.2021 - 06.2024
- Provided direct support to customers by evaluating their needs.
- Managed store displays to optimize product exposure and drive sales growth.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Led a team of sales associates to consistently surpass monthly sales goals.
- Ordered parts for customers, repair shops, and service departments for use in Type equipment.
- Collaborated with service department to ensure timely delivery of parts for repairs, reducing wait times for customers.
Sales Associate
AutoZone
07.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Operator
Pegatron
Elk Grove, CA
10.2019 - 12.2019
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
- Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Team Member
Noodles & Company
Sacramento, CA
04.2019 - 08.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Prepared food orders, cooking on grill and operating fry station.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Package Handler
FedEx
Sacramento, CA
02.2019 - 04.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
Education
Sacramento Charter High School
Sacramento, CA06.2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Inventory management
- Shift scheduling
- POS systems
- Goals and performance
- Operations management
Timeline
Store Manager
AutoZone
06.2024 - 05.2025
Parts Sales Manager
AutoZone
11.2021 - 06.2024
Sales Associate
AutoZone
07.2021 - 11.2021
Operator
Pegatron
10.2019 - 12.2019
Team Member
Noodles & Company
04.2019 - 08.2019
Package Handler
FedEx
02.2019 - 04.2019
Sacramento Charter High School