Caring individual dedicated to providing top level care for patients and support of medical professionals. Stay calm in stressful situations with goal-oriented mindset.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
Victory Afc
Saginaw , MI
03.2020 - Current
Supported and encouraged psychiatric patients to promote health and wellness.
Enhanced patient wellbeing by supporting participation in recreational activities.
Administered medications, collected specimens.
Documented current patient information including vital signs, behaviors and eating habits.
Prevented patient injuries by providing necessary restraints and appropriate supports.
Customer Service Representative Agent
Morley Companies
Saginaw, MI
04.2018 - 06.2019
Bringing a bright smile to work and having a great attitude
Assiting with confidential information while using Microsoft Word and Excel
Upbeat and ready to help in a timely manner
Coordinated with coworkers and managers to resolve difficult and high-level customer issues.
Provided elevated customer experience to generate loyal clientele.
Handled diverse range of customer service, operational and administrative requirements daily
Customer Service Representative Cashier
Rally's Hamburgers
Saginaw, MI
07.2015 - 01.2019
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Improved sales abilities and product knowledge on continuous basis to provide optimal service.
Education
High School Diploma -
Saginaw Career Complex
Saginaw
High School Diploma -
Saginaw High School
Saginaw, MI
2016
Skills
Being honest and providing a smile to better someone’s day
Happy, cheerful, work oriented
Providing the best customer experience with a positive work attitude