Alexander Gill
New Berlin,WI
Summary
Bilingual Stock Team Member able to smoothly handle everything from evaluating shipments to checking out customers. Excellent communication skills and strong commitment to teamwork. Devoted to keeping customers satisfied and loyal by providing current, well-organized stock with updated promotional pricing.
Proficient Computer Operator skilled at establishing controls and managing daily jobs. Hardworking professional adept at correcting routine problems and escalating major concerns. Seeking a permanent role with room for advancement.
Effective at monitoring servers, troubleshooting issues and providing technical assistance to users. Well-versed checking permissions, verifying credentials and installing hardware, software and security updates. Disciplined and thorough team player with an organized and upbeat mentality.
Overview
8
8
years of professional experience
Work History
Delivery Expert
Dominos Pizza Inc.
Wauwatosa, WI
06.2021 - Current
- Interacted with customers on phone and in-person.
- Inspected orders before and after delivery to guarantee customer satisfaction.
- Promoted exemplary service to customers by keeping deliveries on time and undamaged.
- Collected payments in cash, check and credit card.
- Delivered orders to customers quickly.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Upheld company's standards in regard to uniform, grooming and appearance.
Guest Service
Kwik Trip
New Berlin, WI
07.2019 - 06.2020
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Used suggestive selling techniques to promote add-on sales.
Produce Associate
Pick 'N Save
New Berlin, WI
06.2018 - 09.2018
- Secured products when transporting to different areas of store to prevent merchandise damage
- Checked shelves in different departments to ascertain which merchandise required replenishment
- Removed outdated and overripe items from stock to eliminate health risks
- Assisted customers by carrying packages and bags and securing purchases in vehicles
- Communicated effectively with members of public in often crowded and noisy environments
- Assisted customers based on currently available product, promotional and policy information
- Arranged products in an organized and professional manner
- Greeted customers and provided immediate and courteous service at all times
Line Server
Qdoba Mexican Grill
New Berlin, WI
06.2017 - 09.2017
- Processed cash, credit and debit payments for purchases
- Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety
- Restocked condiments and drink station supplies to maintain customer satisfaction
- Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments
- Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency
- Monitored customer movements and quickly cleared empty tables for future customers
- Proactively assessed customer needs and provided beverage refills, condiments and other services
- Greeted guests with friendliness and professionalism
Dairy Associate
Sendiks Fine Foods Inc.
New. Berlin, WI
06.2016 - 10.2016
- Maintained clear aisles during restocking to avoid hazards and promote guest convenience
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates
- Assessed floor displays to determine which merchandise required restocking
- Assisted customers based on currently available product, promotional and policy information
- Replenished inventory with focus on addressing customer needs
- Observed strict safety measures while stocking shelves to prevent falls and mishaps
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
- Helped customers complete purchases, including processing payments and bagging items
- Communicated effectively with members of public in often crowded and noisy environments
Education
Bachelor of Science - Computer Science And Programming
Milwaukee Area Technical College
Milwaukee, WI12.2024
High School Diploma -
New Berlin West Middle/Highschool
New Berlin, WI2018
Skills
- Team oversight
- Documentation and materials
- Task prioritization
- Deductive reasoning
- Information security
- Excellent problem solving skills
- Active listening
- Project management abilities
- Problem-solving abilities
- Store maintenance
- Adaptive team player
- Oral and written communications
- Systems monitoring
Timeline
Delivery Expert
Dominos Pizza Inc.
06.2021 - Current
Guest Service
Kwik Trip
07.2019 - 06.2020
Produce Associate
Pick 'N Save
06.2018 - 09.2018
Line Server
Qdoba Mexican Grill
06.2017 - 09.2017
Dairy Associate
Sendiks Fine Foods Inc.
06.2016 - 10.2016
Bachelor of Science - Computer Science And Programming
Milwaukee Area Technical College
High School Diploma -
New Berlin West Middle/Highschool
Similar Profiles
Steven DawsonSteven Dawson
General Manager at Patterson Pizza Companies DBA. Dominos PizzaGeneral Manager at Patterson Pizza Companies DBA. Dominos Pizza
Cory EdwardsCory Edwards
Shift Manager at Dominos Pizza Inc. (Port Pizza, LLC)Shift Manager at Dominos Pizza Inc. (Port Pizza, LLC)
Kaleb MossKaleb Moss
Food Service Manager at Dominos Pizza Inc.Food Service Manager at Dominos Pizza Inc.